ADVANCED FEEDBACK: Account Administrator - Part-Time Hybrid - San Diego, CA
Employer:Advanced Feedback, Inc.
Job Description:
Company Overview
Advanced Feedback, Inc. is a dedicated market research firm specializing in high-quality mystery shopping services. Since the early 1990s, we have focused on delivering objective and accurate feedback to help our clients enhance their service and sales performance. Our team operates nationwide through a network of partners, independent contractors, and employees.
Job Overview
Advanced Feedback, Inc. is seeking a detail-oriented, highly organized Account Administrator to help support the growing demands of our new and ongoing projects. Our clients represent a wide variety of sales and service industries, including restaurants, car washes, healthcare, automotive services, hospitality, real estate, and more.
About the Position
This is a hands-on administrative position that combines computer work, communication, scheduling, data entry, and quality control. Much of your day will be spent working in our survey platform and Gmail for businesses, communicating with field evaluators, coordinating assignments, and reviewing completed evaluations.
Responsibilities may include:
Recruiting and communicating with field evaluators
Scheduling assignments
Monitoring projects and following up on outstanding assignments
Reviewing, editing, and releasing submitted evaluation reports
Invoicing clients at the end of each billing cycle
Assisting with new account setup and existing account revisions
Assisting with website content and revisions
Providing general administrative and project support as needed
Qualifications
You should be an excellent communicator who is comfortable working independently and managing multiple priorities. Strong computer skills are essential. We are looking for someone who:
Has experience working with databases and online systems
Is highly proficient with Microsoft Office applications
Is fast and accurate with data entry and online forms
Has excellent written and verbal communication skills
Is detail-oriented and able to identify errors or inconsistencies
Can learn new software and online platforms quickly
Is organized, dependable, and able to manage competing priorities
Has basic HTML knowledge (a plus, but not required)
Why This Position?
This is an interesting position for someone who enjoys working with people, technology, and a variety of businesses. You will communicate regularly with field evaluators and play an important role in helping businesses understand and improve their sales and customer service.
Please do not apply unless you are an excellent communicator, can work independently, highly proficient with office applications, comfortable with online forms and data entry, and confident communicating by both email and phone.
To learn more about Advanced Feedback and our services, please visit www.advancedfeedback.com.
How to Apply
Please respond with your resume, a brief summary of applicable experience, and your schedule availability.
Pay: Depends on experience and demonstrated on-the-job competency
Pay: $20.00 - $25.00 per hour
Expected hours: 20.0 – 40.0 per week
Benefits:
401(k) matching
Flexible schedule
Paid time off
Work Location: Hybrid remote in San Diego, CA 92126
Contact Person: Location: • San Diego, CA Application Method:Apply Online Base Pay:$20.00 - $25.00/HR
