Overview
Join our dynamic healthcare team as a Chiropractic Assistant / Receptionist, where your energetic and detail-oriented approach will play a vital role in delivering exceptional patient care and seamless clinic operations. This position offers an exciting opportunity to combine administrative expertise with clinical support, ensuring patients receive the highest quality service from the moment they walk through our doors. You’ll be the friendly face and organized voice that keeps our practice running smoothly, all while contributing to a positive, healing environment.
Responsibilities
Greet patients warmly upon arrival, verify insurance coverage, and assist with intake procedures using EMR (Electronic Medical Records) systems such as Chirotouch.
Schedule appointments efficiently utilizing clinic management software like Chirotouch, ensuring optimal patient flow.
Manage multi-line phone systems with professionalism, providing clear communication and accurate information to patients and providers.
Verify insurance benefits, perform insurance verifications, and handle billing processes including medical collection and coding (CPT, ICD-9/10) in compliance with HIPAA regulations.
Maintain accurate and organized medical records, including documentation review and filing of patient charts in electronic health record (EHR) systems.
Assist clinicians with clinical documentation review, care plan coordination, and basic medical administrative support.
Handle patient inquiries regarding billing, appointments, or medical records with excellent customer service and phone etiquette.
Help provide therapies for the patients.
Requirements
Prior experience in a medical office setting, preferably in chiropractic or dental clinics, with knowledge of office management and front desk operations.
Proficiency in EMR/EHR systems such as Chirotouch; familiarity with Medisoft or other health information management software is a plus.
Strong understanding of medical terminology, ICD coding (ICD-9/10), CPT coding, and Medicare guidelines for accurate documentation and billing.
Excellent computer skills including Microsoft Office suite; typing speed of at least 10 key and familiarity with multi-line phone systems.
Bilingual abilities (Spanish) are highly valued to serve diverse patient populations effectively.
Exceptional organizational skills with attention to detail for filing, documentation review, insurance verification, and appointment scheduling.
Demonstrated customer service skills combined with professional phone etiquette and a friendly demeanor.
Knowledge of HIPAA compliance standards to ensure patient confidentiality at all times. This role is paid and offers a rewarding environment where your contributions directly impact patient well-being while supporting the smooth operation of our healthcare practice. If you thrive in fast-paced settings that require multitasking and excellent communication skills—alongside a passion for helping others—this is the perfect opportunity for you!
Pay: $18.00 - $20.00 per hour
Benefits:
Paid sick time
Wellness program
Language:
Spanish (Preferred)
Work Location: In person
Contact Person: Location:2808 Main Street • Union Gap, WA Application Method:Apply Online Base Pay:$18.00 - $20.00 per hour
