PERFORMANCE MECHANICAL GROUP: Inside Sales Rep - Kent, WA
Employer:Performance Mechanical Group
Job Description:
Salary Range
$22.00 - $25.00 Base+Commission/month
Position Type
Full Time
Description
Inside Repair Sales Representative
Position Summary
Performance Mechanical Group is seeking an Inside Repair Sales Representative to increase the approval and completion of commercial HVAC and refrigeration repair proposals.
This position will take ownership of the repair follow-up process—from proposal submission through customer approval, completion, invoicing, and payment. The ideal candidate is organized, persistent, customer-focused, and comfortable communicating the value and urgency of recommended repairs.
Primary Responsibilities
Follow up consistently on outstanding repair proposals
Prioritize critical, aging, and high-value opportunities
Explain the scope, urgency, and value of recommended repairs
Answer customer questions and coordinate technical support when needed
Build relationships with facility managers and customer decision-makers
Secure approvals, purchase orders, and required documentation
Coordinate approved repairs with the service department
Maintain accurate quote statuses and follow-up records
Re-engage customers regarding declined or deferred repairs
Track approval rates, lost-sales reasons, and recurring customer objections
Help maintain a consistent and profitable repair backlog
Qualifications
Inside sales, account management, or customer service experience
Strong verbal and written communication skills
Excellent organization and follow-through
Ability to manage a high volume of open proposals and customer interactions
Comfortable discussing pricing, urgency, and the value of recommended work
Ability to work closely with service managers, technicians, and administrative staff
Commercial HVAC, refrigeration, facilities, or mechanical-service experience preferred
Experience with CRM, service-management, or proposal-tracking software preferred
Compensation
Base pay of $25 per hour, approximately $52,000 annually
Performance-based commission on eligible repair revenue
The position is expected to earn a minimum of approximately $24,000 in annual commission
Estimated total annual compensation of approximately $76,000, with additional earning potential based on performance
Commission applies only to eligible repair work that has been approved, completed, invoiced, and paid. Preventative maintenance agreements, construction projects, warranty work, callbacks, credits, and no-charge work are excluded. Repairs must meet PMG’s minimum gross-margin requirements unless otherwise approved by the General Manager.
Ideal Candidate
The ideal candidate enjoys building customer relationships, following opportunities through to completion, and producing measurable results. This person will be motivated by both customer service and sales performance and will bring consistent ownership to PMG’s repair-approval process.
Benefits
Medical, Dental, Vision, Vacation, Sick, Holiday Pay, 401K w/match up to 4%
Contact Person: Location: • Kent, WA Application Method:Apply Online Base Pay:$22.00 - $25.00/HR
