WSDOT: Office Assistant 3 – Headquarters Maintenance - Tumwater, WA
Employer:Washington State Department of Transportation
Job Description:
About WSDOT
The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world's longest floating bridge, and operates the largest ferry system in the nation
The Opportunity
WSDOT is currently seeking an organized, customer-focused Office Assistant 3 to join the Headquarters Maintenance team in Tumwater, WA. In this role, you will provide a wide range of administrative support that helps keep statewide maintenance operations running efficiently. From serving as the first point of contact for customers and coordinating travel and meetings to managing purchasing activities and supporting office logistics, your work will contribute directly to the success of the Maintenance Operations Division. This position is ideal for someone who enjoys variety, takes pride in providing exceptional customer service, and thrives in a collaborative, fast-paced environment.
What to Expect
Among the varied range of responsibilities held within this role, you will:
Serve as the first point of contact by responding to phone calls, emails, and customer inquiries while providing courteous, timely, and solution-focused customer service.
Coordinate statewide travel arrangements, conference registrations, lodging, meeting logistics, calendars, and mail distribution for Headquarters Maintenance staff.
Purchase office supplies, equipment, publications, and training materials while maintaining inventory records, coordinating printing services, and supporting asset inventory activities.
Review purchasing transactions for accuracy and compliance, monitor purchasing activities, communicate with staff regarding transaction status, and assist with reconciliation and records retention requirements.
Coordinate meetings, conferences, and training logistics; provide administrative support to division programs; assist with basic office technology needs; and perform additional administrative duties to support efficient office operations.
Qualifications
To be considered for this opportunity, the following competencies are required:
Inclusive Workplace Practices: Contributes to a workplace that fosters respect, inclusion, and equal opportunity while demonstrating professionalism, emotional intelligence, and respectful conflict resolution.
Adaptability: Demonstrates flexibility and dependability while responding to changing priorities and supporting office operations.
Teamwork: Works effectively both independently and collaboratively while maintaining professionalism, accountability, and confidentiality.
Customer Service: Provides responsive, respectful, and solution-focused service that meets the needs of internal and external customers.
Problem Solving: Exercises sound judgment, prioritizes competing demands, and develops effective solutions while meeting established deadlines.
Independent Work: Effectively manages workload while demonstrating critical thinking, accountability, adaptability, and professionalism.
Attention to Detail: Produces accurate, thorough work by reviewing information carefully and following established procedures.
Growth Mindset: Actively demonstrates a commitment to learning and growth.
Service-Oriented: Takes action to meet the needs of others.
It is preferred that qualified candidates also demonstrate:
Technical Skills: Proficiency using Microsoft Office Suite, Microsoft Teams, Windows-based systems, and cloud-based applications to prepare, proofread, and maintain accurate documents and records.
Meeting and Event Coordination: Experience coordinating meetings, conferences, training sessions, or special events, including scheduling, logistics, room setup, participant communications, and administrative support.
Important Notes
This recruitment may also be used to fill additional positions per business needs.
This position offers flexible/hybrid remote work options.
In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code.
WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov
Why WSDOT
Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle. As such, there are a number of flexible schedule options available, including telework options for eligible positions.
Paid Leave – In addition to 12 paid holidays, full-time employees may earn up to 25 paid vacation days per year!
Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.
How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.
In order to be considered for this opportunity, please include the following with your online application:
An attached Resume outlining (in reverse chronological order) your experience to date.
An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
Contact details for a minimum three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment.
Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.
WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.
Contact Us
For inquiries about this posting, you may contact the assigned Recruiter at [email protected]. Please be sure to reference 26DOT-HQ-00934 in the subject line.
Contact Person: Location: • Tumwater, WA Application Method:Apply Online Base Pay: $41,820.00 - $55,596.00/YR
