CENTRAL WASHINGTON HOME BUILDERS: Operations & Service Extern - Yakima, WA
Employer:Central Washington Home Builders Assoc.
Job Description:
Duties & Responsibilities
Office Operations
Assist with daily office tasks, including supplies, facility needs, filing, and vendor coordination.
Provide general administrative support for staff (phones, scheduling, organizing materials).
Help maintain organized records and follow established office processes.
Membership Services Support
Greet visitors and assist with basic member inquiries (with staff supervision).
Support staff with new member onboarding tasks.
Learn how to update and maintain membership information in a CRM system.
Billing / Data Management
Assist with processing payments and preparing simple invoices.
Enter and update member information in the CRM with accuracy.
Help run simple membership or billing reports.
Learn basic bookkeeping workflows under the guidance of staff.
Event Preparation & Support
Assist with pre-event planning, supply organization, and event advertising (Canva).
Prepare event materials, signage, and attendance packets.
Provide on-site event support, including check-in, setup, and tear-down.
Growth & Development Opportunities
Externs will receive exposure, training, and hands-on practice in:
Nonprofit operations and member-based organizational structures
CRM/data management
Customer service and communication
Event logistics
Basic bookkeeping concepts
Required Qualifications
Basic computer skills, including comfort with Microsoft Office (Excel, Word, Outlook).
Strong attention to detail and willingness to learn new systems.
Friendly communication style and customer-service mindset.
Ability to stay organized while handling multiple tasks.
Reliability, professionalism, and a positive attitude.
Preferred Qualifications
Familiarity with QuickBooks Online or another bookkeeping tool.
Experience in customer service, office administration, or data entry.
Bilingual in Spanish and English.
Interest in nonprofit work, membership organizations, or the building industry.
Work Environment
Primarily office-based with occasional opportunities to assist with event preparation or on-site logistics. Light lifting may be required for event materials.
Compensation
This is an unpaid externship.
It is intended for professional skill-building, résumé development, and hands-on learning in a real nonprofit environment.
