Overview:
We are seeking a friendly, professional, and detail-oriented Front Desk Receptionist to join our multidisciplinary team at The Covington Clinic, a family medicine and chiropractic office. As the first point of contact for our patients, you will play a vital role in creating a positive and efficient experience from the moment they walk through our doors. This position requires excellent communication skills, a strong ability to multitask, and a passion for helping others in a fast-paced medical setting.
Key Responsibilities:
Greet and assist patients and visitors with warmth and professionalism
Answer and route incoming phone calls, emails, and inquiries appropriately
Schedule, confirm, and manage patient appointments using our scheduling software
Check patients in and out, collect co-pays, and assist with intake forms via iPad
Verify insurance eligibility and request prior authorizations when required
Maintain accurate and up-to-date patient records and documentation
Proofread documents and forms for accuracy before filing or distribution
Maintain a clean, organized, and welcoming front desk and waiting area
Provide prompt and courteous responses to patient questions or concerns
Check incoming faxes and route appropriately
Support the Chiropractic Assistant in rooming patients as needed
Support the Chiropractic Rehab Aid in supervising therapies as needed
Perform additional administrative tasks as assigned by management
Required Skills & Qualifications:
Strong customer service background with a patient-centered approach
Excellent English verbal and written communication skills
Exceptional attention to detail and accuracy in data entry and documentation
Strong organizational and time management skills with the ability to multitask
Proficient in Microsoft Office Suite and general computer literacy
Familiarity with electronic health records (EHR) systems is a plus
Ability to handle confidential information in a professional and HIPAA-compliant manner
Prior experience in a medical or chiropractic office is highly preferred but not required
Team-oriented mindset with flexibility to adapt in a collaborative healthcare environment
Why Join Us?
At The Covington Clinic, we pride ourselves on creating a supportive and professional environment where both patients and staff feel valued. If you’re looking for a meaningful position where you can make a difference in people’s health and wellness journey, we encourage you to apply.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
Paid time off
Medical Specialty:
Primary Care
Experience:
Medical receptionist: 1 year (Preferred)
Ability to Commute:
Yakima, WA 98902 (Required)
Ability to Relocate:
Yakima, WA 98902: Relocate before starting work (Required)
Work Location: In person
Contact Person: Location: • Yakima, WA Application Method:Apply Online Base Pay:$19.00 - $22.00 per hour
