Job Description:
Full job description
PARR is the total source for homebuilding supplies, solutions, and services. We focus on supplying building materials and solutions to professional home builders of all sizes including custom builders, large production builders, and multifamily builders. Our customers and community members know that they can rely on us for Legendary Service and quality products.
Pay: $25.29-$27.43 hourly
The Window Service Technician is responsible for making sure the windows and doors provided by Parr Lumber are meeting the customers needs. They are making sure that any issues that arise during shipping and install are taken care of. This person will need to be responsive to client requests and respectful while on job sites. The tech will be an important part in achieving Parr’s mission of Legendary Service Through Teamwork by providing a value-added service to product we sold and our customer installed. They will also be responsible for building relationships with our larger clients and providing “Lock & Slide” screen installs, which is a service not offered to everyone.
Qualifications
Experience with wood and vinyl window assembly, installation, and repair
Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations
Ability to gather facts and problem solve
Knowledge of window and door products
Ability to work unsupervised and desires a high level of responsibility
Strong interpersonal communication skills
Ability to be flexible and adaptable to daily changing needs and demands of the team
Working knowledge of personal computers and application
Ability to speak, write, and read English required
Valid driver's license and clean driving record
Duties and Responsibilities
Utilizes safe work practices in all aspects of the work performed to include vehicle operation, use of hand and power tools, and handling material on the job
Review work orders for current work schedule
Establish and maintain professional relationships with customers and business associates
Quickly respond to customer complaints and concerns
Load trucks with glass and materials needed
Keep work area clean and well organized
Ensure that appropriate paperwork is completed as per company policy
Check all paperwork for accuracy
Bill and invoice for parts and service as appropriate
Report to each appointment on-time and perform duties in an efficient, safe, and timely manner
Discuss repairs with the customer to ensure satisfaction with a product
Responsible for the care of a company vehicle and driving while representing PARR
Aware of safety risks and does due diligence to limit them
Manage schedule for team as needed, coordinating with Sales and customers
Perform other related duties as assigned
Qualifications
Experience with wood and vinyl window assembly, installation, and repair
Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations
Ability to gather facts and problem solve
Knowledge of window and door products
Ability to work unsupervised and desires a high level of responsibility
Strong interpersonal communication skills
Ability to be flexible and adaptable to daily changing needs and demands of the team
Working knowledge of personal computers and application
Ability to speak, write, and read English required
High school diploma or GED
Class C driver’s license and must have and maintain a good driving record required
Interpersonal Skills
Ability to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environment
Demonstrate sound judgment in dealing with sensitive business matters with internal and external customers of all types. Must maintain confidentiality and accuracy of all information related to company finances and records, particularly, cost of goods purchased and sold.
Ability and willingness to identify processes, tools and/or procedures that may be improved upon in an effort to improve the workplace and outcomes for our customers
Strong focus, planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, and do what is necessary to meet deadlines, while maintaining a high degree of attention to detail and accuracy
Ability to function independently, as part of a team, and as a leader within your own team with a positive attitude, strong work ethic and commitment to excellence
Ability to think and respond quickly, positively and professionally to constantly changing circumstances
Ability to appropriately manage stress and interact with others
Working Conditions
This position works primarily on the road visiting customers and job sites.
Physical Requirements
Ability to sit and/or stand for extended periods of time
Must be able to grasp, talk, hear, and operate a computer and keyboard
Must be able to lift/push/pull up to 100 pounds and carry objects 50 feet
Must be able to carry and climb a 12’ ladder
Must be comfortable with heights
Must be able to work outdoors in all weather conditions
Must be able to drive a vehicle when necessary
We know that without great people, we can't be a great company. Voted as one of the "Top Places to Work" by the Oregonian for the
3rd year in a row, we offer industry-leading benefits:
Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off
Employee paid sick days
7 holidays
Standard medical plan with a very low $1,000 deductible
Dental, Vision, EAP (Employee Assistance Program)
Massage, Chiropractic and Acupuncture coverage
FSA (Flexible Spending Account) and Childcare pretax spending programs
Footwear subsidy through boot vendor after 90 days of employment
Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year
In addition to the 401(k) match, there a 3% profit share contribution to the 401(k), with Board approval
Tuition reimbursement (up to $2,500/year)
Annual profit sharing (every full time employee who worked the full year earned a minimum of $525 for the 2024 year)
$1,000 referral bonus
PARR Promotes!
We have a transparent pay structure, and love to promote from within. Our current CEO started with the company as a driver and by being open to change and a self-starter he climbed the ranks to the role he has today. There are many members of our management team who started their careers in our entry-level positions. If you're willing to work hard, there's no reason you won't earn regular merit increases and promotions. There is A LOT of opportunity - PARR is growing fast!
We value our employees like family and are constantly working to provide a safe place to work for our employees. Most of our locations are not open past 5 and all our locations are closed on Sundays.
Our company mission is Legendary Service through Teamwork, and we take that seriously. When you join our team, you're joining a family owned company that's been in business for 90 years, with a well-established reputation as a leader within the building material supply industry in the United States.
Contact Person: Location:2105 North Commercial Ave • Pasco, WA Application Method:Apply Online Base Pay:$25.29-$27.43 hourly
