Overview
Join our dynamic Audiology practice as a receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient interactions, coordinate appointments, handle medical records, and support the smooth operation of our medical practice. Your positive attitude and attention to detail will ensure an exceptional patient experience while maintaining efficient office workflows. This paid position offers an exciting opportunity to develop your skills in a fast-paced medical environment committed to quality care and outstanding service.
Duties
Greet patients and visitors warmly, ensuring a welcoming environment at the front desk
Schedule appointments accurately using
Verify insurance coverage and perform insurance eligibility and benefits verification
Collect patient information, update medical records, and review documentation for completeness and accuracy
Manage multi-line phone systems with professional phone etiquette; handle inquiries promptly and courteously
Maintain organized filing of medical records in compliance with HIPAA regulations
Support clinical staff with administrative tasks such as intake procedures, data entry, and appointment reminders
Facilitate communication between patients, providers, and insurance companies to resolve billing or scheduling issues
Experience
Previous clinic or medical office experience is highly preferred
Experience with insurance verification processes including Medicare and Medicaid is advantageous
Spanish speaking is highly desirable
Demonstrated customer service skills with a professional phone manner and excellent interpersonal communication
Proficiency with typing
Office management or clerical experience supporting front desk operations in a healthcare setting is beneficial
Join us in delivering compassionate care while supporting the administrative backbone of our healthcare practice! Your dedication will help ensure seamless patient experiences from check-in to check-out.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
Health insurance
On-the-job training
Paid time off
Work Location: In person
Contact Person: Location:1111 North 35th Ave • Yakima, WA Application Method:Apply Online Base Pay:$18.00 - $22.00 per hour
