Employer: Perry Technical Institute
PERRY TECH SUNNYSIDE
This is a full-time, year-round position in the Enrollment Services Department. This position will report to the Enrollment Outreach Services Manager.
The Receptionist will be responsible for answering incoming calls, screening, and directing calls, greeting incoming customers and will perform work requiring knowledge and experience that is specific to the Enrollment Services Department. The specialized tasks involve interpretation of policies, procedures, and regulations pertinent to the enrollment of students. Performance of other clerical duties in support of the general office procedures will be integrated into daily tasks. Bilingual English/Spanish is required.
Duties are performed in a business office environment. Working effectively and collaboratively in a team environment is a must. Occasional lifting of items up to 25 lbs. may be required.
This is a non-exempt, full-time, regular position. Overtime may be required.
WAGE RANGE: $21.00 - $22.00 per hour
We offer a competitive compensation and benefits package. Perry Technical Institute pays 100% of employees’ medical, dental and vision premiums and 50% for qualified dependents. The benefits package also includes participation in a 401(k) with a 4% match and profit-sharing opportunity, flexible spending plan and an employee assistance plan. Employees accrue paid time off (accrue 5 hours per pay period; increases over time up to a max of 6 weeks per year), a 30-minute paid lunch break, 12 paid holidays, and 4-day work weeks.
Associate degree or certificate of completion from an accredited career college; or a combination of education and equivalent experience.
Bilingual in English/Spanish.
Documented experience and proficiency in Microsoft Office software.
Documented experience operating office equipment such as: computer, tablet, multi-line phone system, printer, and copy machine.
Must be flexible and able to work evenings and weekends.
Must be willing to consent to a drug test.
Experience in higher education student services.
Familiarity with technical/vocational training programs.
Related receptionist experience.
Phone attendant software experience.
Telephone skills and etiquette.
Organizational skills, assertiveness, and attention to detail.
Strong written and verbal communication skills.
Listening and customer service skills.
Professional personal presentation.
Demonstrated experience working effectively both independently and as part of a team.
Familiarity with technical or vocational training programs.
Experience with culturally and economically diverse populations.
ESSENTIAL JOB FUNCTIONS:
Serve as primary contact with public.
Greet and direct visitors, following facility visitor and safety procedures.
Strong, working knowledge and understanding of the objectives, requirements and content of all programs offered by Perry Technical Institute to provide complete and factual information to prospective students and other interested parties.
Use organizational skills, assertiveness, and attention to detail in daily work.
Use strong written and verbal communication skills in daily work.
Use excellent listening and customer service skills in daily work.
Answer all incoming telephone calls and manage phone attendant computer software system.
Process information requests received by phone, e-mail, and in person.
Have good attendance and the ability to work well with others.
Perform other related duties as assigned.
Location: Sunnyside, WA
Application Method: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=72461&clientkey=82B497C78D856557AF696B0975762145
Base Pay: $21-$22/hr
2011 W. Washington Ave
Yakima, WA 98903