CHCW: Scheduling Agent - Yakima, WA

Employer: Community Health of Central Washington

Job Description:
$18.34 - $25.01

Community Health of Central Washington (CHCW) is committed to attract and retain a diverse staff. We will honor your experiences, perspectives, and unique identity. Together, with our community, we strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.

CHCW has an opening for a Scheduling Agent to join our team in the Call Center. You will be working alongside other agents in the call center to provide excellent customer service to our diverse patients and customers while handling their requests accurately and efficiently. Responsibilities include, answering multiline telephones, scheduling appointments, verifying insurance, and obtaining patient eligibility and benefits.

Qualified applicants are reliable, organized, detail oriented and have excellent communication skills. HS Diploma/GED required. Prior experience in medical office and/or call center desirable. Bilingual Spanish/English is required. Pre-Employment drug screen required.

Employees of CHCW enjoy an excellent benefits package including Medical, Dental, Vision, Life insurance, AD&D, Long Term Disability, Employee Assistance Program, 401k, PTO, EIT and 9 paid holidays.


High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Contact Person:
Location: • Yakima, WA
Application Method: Apply online
Base Pay: $18.34 - $25.01 per hour

Posted on September 25, 2023

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