Employer: Sabey Corporation
Please apply using this link: https://careers2-anothersource.icims.com/jobs/101110/operations-center-technician-at-sabey-data-centers/job?mode=job&iis=SOURCE&iisn=PerryTech
Another Source’s client, Sabey Data Centers, is recruiting an Operations Center Technician to join their Tukwila, WA team as they expand their successful data center campus.
Who is Sabey?
Sabey Data Centers is a leader in providing colocation, powered shell, and build-to-suit data centers. Their world-class data centers have been consistently recognized for operational excellence and record of sustained uptime. With more than 20 years of industrys experience and three million square feet of mission critical space, they are the largest privately-owned multi-tenant data center owner/operator in the USA and are proud to provide data center services to many of the world's top financial, technology, media, and healthcare companies.
The importance this role has in our organization:
The Operations Center Technician will be responsible for customer and data center operations support. This role operates in a 24/7 environment which requires flexibility to work any shift. The Operations Center Technician provides customer remote hands support as requested, with timely communication. This position also provides back-up to the dedicated Sabey Operations Centers, located on the east and west coast.
The Operations Center Technician works with the Operations Center Supervisor, is a part of the Operations Services team and supports the Sabey Data Center Operations department.
Your contribution will likely be:
Perform remote hands services as requested by customers and provide timely customer communication
Lead and document customer requests
Provide customer reports as requested
Uses monitoring applications in conjunction with ticketing systems to support customers and data center operations teams. Responsive interaction with operations teams for customer notifications.
Continual observation and monitoring of data center systems.
Conduct triage and provide Level 1 support for trouble calls.
Monitor maintenance activities and provide notifications.
Provide support for a variety of projects within the data center.
Develop and maintain operational process and procedures.
Follow detailed processes and procedures and suggest changes and improvements.
Ability to work flexible support hours, overtime, nights, and weekends.
Experience you will bring to the team:
High School Diploma or GED
Some background in Information Technology (IT)
Excellent written and verbal communication skills
Excellent organizational skills and attention to detail
Strong critical thinking skills
Comfortable navigating risks and resources
Good interpersonal and managerial skills – communicate, delegate tasks, problem solve, and lead personnel
Ability to work with technology and operate a computer; proficiency with the Microsoft Suite
Ability to learn other software and systems, including customer relationship management software.
The anticipated annual salary range for this position is based on an hourly rate, equivalate to $51,348 - $62,901.
Sabey’s investment in YOU:
Sabey is building an enduring next-generation company that inspires and values team-member greatness, which is achieved through intentional and strategic focus on optimizing the strengths of individuals and the collective organization. SabeyLife is a comprehensive portfolio of offerings focused on optimizing our holistic well-being, ensuring that we have the resources we need to pursue purpose and meaning in every area of our lives. SabeyLife is who we are as a team. We want each team member to be the best they can be – not just at work, but also for their friends, families and the communities they serve.
SabeyLife programs include:
Health and Wellness Program
Thought Patterns for High Performance
Built to Last
To learn more about Sabey, take a look:
EEO Policy Statement: Sabey Corporation and its subsidiaries, including Sabey Data Centers and Sabey Construction, are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as age, race, color, sex, sexual orientation, gender, gender identity, religion, or national origin.
If you need further assistance and/or accommodation to apply, please contact the Sabey Human Resources Department at (206) 277-5247 or by email at [email protected].
Another Source works with their clients, on a retained project basis. Wecommitted to building inclusive candidate pools as we partner with hiring teams. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.
Contact Person: Marcie Glenn
Email: [email protected]
Location: Tukwila, WA
Application Method: Resume
Base Pay: $51,348 - $62,901
2011 W. Washington Ave
Yakima, WA 98903