MULTICARE HEALTH SYSTEM: Insurance Follow-up Representative - Remote

Employer: Multicare Health System

Job Description:
At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care system, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

We're looking for Insurance Follow-Up Representatives to complete our Patient Financial Services teams. If you're looking for a rewarding position in a mission-driven organization, we want to hear from you!

While all positions are remote, candidates must live in Washington, Oregon, or Idaho to be eligible.

Position Summary:
The Insurance Follow-Up Representative contributes to the financial viability of the organization by assuring that accounts have been properly billed and reimbursed. Responsibilities include contacting the appropriate insurance company to secure and expedite payments through the follow-up and appeals resolution processes and acting as a functional leader or reference source. This position requires discretion and good judgment in decision-making and representation of MultiCare. Work situations are varied and require extensive insurance billing, follow-up and appeal knowledge, and strong customer service skills. This position provides the link in communication between MultiCare and the patient, insurance companies/third party payers and the provider of service or departmental staff. The Insurance Follow-Up Specialist performs these functions at a complex level of implementation, analysis and resolution.

Minimum Requirements:
Two (2) years of patient accounting experience in healthcare or insurance industry required
MultiCare offers are contingent upon COVID-19 vaccination. The only exemptions/accommodations will be for documented medical history or conditions for which COVID immunization is contraindicated or religious/strongly held personal beliefs.

Two years post high school education or AA degree preferred

Our Core Values
As a MultiCare employee, we’ll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, and Kindness, through every aspect of patient care and employee collaboration.

Ready to apply?
To expedite your application process, please also apply to an open position on the MultiCare careers website. Copy and paste the following URL into a separate internet browser to view related jobs:

Job Type: Full-time

Pay: $21.05 - $30.29 per hour

Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Day shift

Associate (Preferred)

healthcare patient accounting (with insurance providers): 1 year (Required)

Work Location: Remote

Contact Person:
Location: Remote - must be based in Washington State
Application Method: Apply on
Base Pay: $21.05 - $30.29/hr

Posted on March 07, 2023

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