UNIVERSITY OF WASHINGTON: Computer Support Analyst 2 - Seattle, WA

Employer: University of Washington - Seattle Campus

Job Description:
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The College of Education has an outstanding opportunity for a full-time Computer Support Analyst 2.

Reporting to the Associate Director for Center Technology, the Computer Support Analyst 2 will provide support to College of Education faculty and staff and administer department IT systems. This position is part of a shared IT environment in the College with a primary focus on its Centers.

In the College of Education there is an expectation that all faculty and staff will step up where they see an opportunity to apply their special expertise or talents, speak up when they identify opportunities or concerns, and lead by taking actions that exemplify the College of Education core values. Leadership within the College of Education is expressed in diverse ways reflecting the variety of styles and cultures that are represented by our faculty and staff.

Collaborate with a diverse set of staff and faculty to ensure data integrity and security and that mechanisms are put in place to safely store their grant and research projects.
Configure, monitor, manage and maintain Cultivate Learning virtual and physical servers.
Support cloud and server-based applications, cloud storage solutions, desktops, servers, network devices, and peripherals.
Design and develop SharePoint sites that meet the needs of the center.g
Design, build, and maintain SQL database applications, to accommodate research and business need changes, maintain security and integrity controls while formulating policies and procedures related to database management.
Serve as a liaison and project manager for technology-rated projects with center staff and outside vendors/contractors.
Support Center clients by selecting and configuring software/hardware and making recommendations on best solutions to meet client’s needs.
Provide technical support to staff and faculty in diverse computing environments that includes, but is not limited to, platforms running Windows 10, Windows 11, macOS, iPadOS, and iOS.
Research, evaluate, test hardware and software products, and systems solutions; install, configure, and test hardware and software, prepare reports and proposals for service.
Provide backup support for other IT responsibilities.
Other duties as assigned.

Provide support for events that occur after business hours, offsite and on none regularly schedule workdays as needed.

Three years of experience in programming and/or computer support services of a technical nature
One year of experience as Computer Support Analyst I
equivalent education/experience.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Employees of the University of Washington are required to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

Contact Person:
Location: Seattle, WA
Application Method: Apply online
Base Pay: $4,793 - $6,447/month

Posted on March 01, 2023

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