HUMANGOOD ROSEWOOD COMMUNITY: IT Administrator - Bakersfield, CA

Employer: HumanGood Rosewood Community

Job Description:
This is a temporary position (60 days) with an option for full-time hire after. Pay range $29-32/hr depending on experience. This is an onsite role at our Rosewood community in Bakersfield, CA.

The on-site IT Administrator provides hands on technology support to end users (Team members, Residents, and Guests) at their assigned communities and remotely in the enterprise. S/he fields trouble tickets from the helpdesk system and resolves staff issues in a timely manner. Responsibilities include standard break/fix, problem diagnosis and resolution, PC and peripheral hardware and software upgrades and end user technology training/coaching. The incumbent provides support for community communication, life-safety and security systems.

Provide hands on technology support to team members, residents, and others within the enterprise
Diagnose IT related problems and resolve
Perform PC and peripheral hardware and software upgrades and end user technology training/coaching in both formal and informal sessions
Field trouble tickets from our helpdesk system and resolve local and remote staff issues or escalate to the appropriate Subject Matter Expert in a timely manner
Perform additions, moves, and changes to the desktop phone environment
Provide support of cell phones and mobile computing
Provide support for conferencing and collaboration through voice, video, and desktop sharing
Provide support of video and access control security systems
Provide support for technologies employed for the care and wellbeing of residents such as Personal Emergency Response (PERS), Nurse call, and Wander Management
Perform preventative maintenance on endpoints, infrastructure systems, and other technology devices
Maintain a library of equipment for temporary loan and large meeting support
Sensitively and discreetly handle confidential information
Provide effective and courteous service to all residents, potential residents, guests and co-workers
Support resident technology needs within corporate guideline

College degree in the field of computer science or specialized formal technology training
Minimum of 2 years’ equivalent work experience
Microsoft and other certifications including MCSE a plus

What's in it for you?
As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

HumanGood offers competitive pay and phenomenal benefits. Eligible positions (30+ hours/week) start with 20 paid days off, plus seven holidays, a company-matching 401(k) and health plans that give you cash to use for those unexpected health issues. We provide healthcare benefits for our part-time and per diem team members! We also offer a Tuition Reimbursement to promote your career advancement. You can view more information about our total rewards HERE.

Come see what HumanGood has to offer!

The health and safety of our team members and residents is our top priority and with the increasing spread of variants of COVID-19, it is critical that we do all we can to protect one another from this disease.

Where required by regulation or company policy, you will be required to show proof of up-to-date COVID vaccination or proof of a vaccination appointment prior to your start date (as applicable). Exemptions based on religious beliefs and qualifying medical reasons will be considered.

Contact Person:
Location: • ,
Application Method: Apply Online
Base Pay: $29.00 - $32.00/hr

Posted on March 01, 2023

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