COMPREHENSIVE HEALTHCARE: Accounts Receivable Representative

Employer: Comprehensive Healthcare

Job Description:
Who is Comprehensive Healthcare?
Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

What are we looking for in an Accounts Receivable Representative?
As a member of our Finance department, the Accounts Receivable Representative works to maximize revenue by maintaining accurate financial accounts for each client. This position will serve as the primary customer service contact for insurance companies regarding benefit coverage, insurance billing, eligibility, medical necessity, authorizations, and credentialing requirements. The Accounts Receivable Representative will coordinate with clinical staff and support staff to ensure that payment requirements are communicated to clients and billing issues are resolved quickly. In order to succeed in this role, the Accounts Receivable Representative should have exceptional communication skills and attention to detail, excellent phone etiquette, and knowledge of accounting and insurance processes.

Accounts Receivable Representative duties may include:
contacting insurance companies to verify clients’ coverage, including eligibility, credentialing requirements, service restrictions, approved number of visits, and authorizations.
reviewing and processing all adjustments to client accounts, including payments, write-offs, and service charges
completing & submitting for payment Medicare, Medicaid, & insurance claim forms and reviewing & correcting payment denials for reprocessing
reviewing private pay and responsible party statements for accuracy, adding delinquency reminders, and sending undeliverable or delinquent accounts to collection
working closely with support staff and clinical staff to provide timely, accurate information to assist with billing and customer service issues.
following up with utilization review teams on any denials that include medical necessity issues, diagnosis restrictions, or authorization limitations.

High school diploma or GED
Two years of related experience in billing or accounts receivable, preferably in the healthcare field
Must be fully vaccinated against COVID-19 and provide documentation upon hire or be approved for a qualifying medical or religious exemption prior to starting work.

What Comprehensive Healthcare Can Offer You:
Training and Development
A variety of career opportunities in a wide range of settings with room for mobility and promotion
Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs.
Innovative Program & Services

A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment.
Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment.
Joint Commission-accredited organization committed to continuous quality improvement.
Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services.

Excellent Benefits
Competitive salaries within our communities and industry
Healthcare coverage for employee and qualified family members
Generous vacation, paid holiday and sick leave policies
Access to Employee Assistance Program services
Agency-funded retirement plan with contributions equal to 5% of compensation
Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
Agency-funded life and disability insurance program
Financial incentives to further employee education

Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace, and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.

Contact Person:
Location: Yakima, WA
Application Method: Apply online
Base Pay: $21.35 - $26.69/hr

Posted on February 27, 2023

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