Employer: Department of Energy - Bonneville Power Administration
As a Human Resources Assistant (Information Systems), you will:
Respond to employee's calls and emails.
Answer wide range of HR related questions.
Refer to standard operating procedures, the HR Help guide and other desk references when answering employee's questions.
Escalate complex or non-routine questions to the subject matter expert (SME) or Team lead.
Use workgroup systems, tools, and processes to log calls or emails, assign requests to appropriate HR work group, and to close out tickets handled by HR Help.
Respond to public inquiries regarding federal employment and vacancy announcements.
Support processing of federal personnel actions by initiating award actions, pay step increase, change in tenure etc. in HRMIS.
Assist with New Employee Orientation.
Support processing of contractor personnel actions (additions, reassignments, etc.) in HRMIS.
Assist Benefits Specialist in processing benefit actions.
Assist with maintaining employee's electronic Official Personnel Folders. Scan, upload, index, and verify documents in the eOPF. Assist with requests for access to eOPF.
If you are minimally qualified for this job, your responses to the self-assessment questions (True/False, Yes/ No, Multiple Choice questions) will be evaluated and you will be placed into one of three pre-defined quality categories under Category Rating procedures. These categories are "Best Qualified", "Well Qualified", and "Qualified. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.
The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
Conditions of Employment:
Must be a U.S. Citizen or National.
This employer participates in the e-Verify program.
Males born after 12/31/1959 must be registered for Selective Service.
Suitable for Federal employment, as determined by a background investigation.
May be required to successfully complete a probationary period.
This position is approved to work remotely full time under a pilot program, but the employee will be expected to reside within 125 miles from the DOE worksite (Portland, OR).
SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-6) in the Federal service. Specialized experience for this position is defined as: Experience in utilizing HR rules, procedures and operations to (1) communicate HR related information about personnel matters to both external and internal customers; (2) using an automated database to generate personnel reports; (3) perform a wide variety of support work to review, distribute and answer varying HR related inquiries both over the phone and through email (i.e. processing, benefits and record keeping); and (4) reviewing, updating and entering personnel data and actions into an HR automation system.
"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.
You must meet all qualifications and eligibility requirements by the closing date (02/22/2023) of this announcement.
There are no specific education requirements or substitution of education for experience for this position.
The U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.
This job opportunity announcement may be used to fill additional similar vacancies across DOE.
For general information on government wide Telework polices visit: www.telework.gov.
Information on how to create a federal resume:
???????Veterans and persons with disabilities are encouraged to apply. For more information, please visit the links at the bottom of this page or visit the FedsHireVets website.
All males born after December 31st, 1959, must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.
EEO Policy: http://www.usajobs.gov/eeo
Reasonable Accommodation Policy: http://www.usajobs.gov/raps
Veterans Information: http://www.usajobs.gov/vi
Selective Service Registration: http://www.sss.gov/
Hiring incentives may be authorized for a highly qualified candidate based on budget availability and in accordance with federal regulations.
BPA strives to ensure a safe, positive, inclusive work environment, supported by Leadership Behaviors. For more information on Leadership Behaviors visit: www.bpa.gov/goto/LeadershipBehaviors
We also understand the importance of work/life balance and offer a variety of programs and policies designed to create more flexible, responsive work environments supportive of commitments to community, home and family members. BPA also supports employees' overall wellness through its Be Well program, which helps employees adopt healthier lifestyles and feel better about their work/life balance. The program supports five key areas of life: career, community, financial, physical and social.
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that will interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
Location: Portland, OR
Application Method: Apply online https://www.usajobs.gov/job/706242000
Base Pay: $46,696 - $64,122/annually
2011 W. Washington Ave
Yakima, WA 98903