Referral Coordinator - Yakima, WA

Employer: Yakima Neighborhood Health

Job Description:
Who We Are:
Established in 1975, Non-Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Pediatrics, Vision Care and Pharmacy. Our mission is to provide affordable, accessible, quality health care, promote learning opportunities for students of health professions, end homelessness and improve quality of life in our communities.

Yakima Neighborhood Health Services is an Equal Opportunity Employer. We celebrate diversity in the workplace and are committed to an inclusive work environment.

Why Work at Yakima Neighborhood Health Services?
We were the first Health Center in the state to achieve the highest level of recognition possible as a Patient-Centered Medical Home and we are accredited by the Joint Commission.
We are guided by Organizational Values of Commitment, Pro­fessionalism, Quality/Excellence and Compassion.
YNHS offers great compensation for this position, with a starting wage of $21/hr-$24.15/hr, along with high value benefits of employer provided medical, dental, vision, life, disability and retirement insurances. To support our team, we also provide ten paid holidays, flexible amounts of paid leave and/or cash-out options, and retention bonuses to reward commitment to our mission.
Our Ideal Candidate: We are looking for a team member that is passionate about serving our community of patients, has a great attention to detail and loves working on a team.
Some technical requirements for this position are:
High School Diploma or GED.
Skill in customer service.
Knowledge of grammar, spelling and punctuation.
Skills in data-entry.
Ability to speak clearly and concisely.
Ability to read, understand, and follow oral and written instruction.
Ability to sort and file materials correctly by alphabetical or numeric systems.
Convenient if bilingual in English/Spanish, and/or ability to sign.

Day to Day:

Facilitating authorization for care, and transfer of necessary information to assure YNHS patients get care in a timely manner.
Make appointments, facilitate interpreters, transportation as necessary, to reduce barriers for patients.
Obtain authorizations as needed from third parties.
Provide complete documentation in patient records.
Assist in patient tracking efforts to assure care is completed and providers are informed as needed.
Communicate information to patients, specialists and outside providers as directed.
Manages and documents referrals from YNHS providers, including working from the EHR “queue” on a daily basis.
Prioritizes workflow and maintains appropriate work volume according to established procedures and/or as directed by supervisor.
Protect Health Care Information, consistent with medical, ethical, and legal requirements.
Work with Health Care Information staff to assure appropriate reviews are completed before releasing or filing patient information.
Maintain organized, clean, efficient and confidential work area.
Perform related work and other tasks as requested.

Contact Person:
Location: Yakima, WA
Application Method: Apply online
Base Pay: $21.00 - $24.15/hour

Posted on January 03, 2023

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