Information Technology (IT) Support Specialist II - Longview, WA

Employer: Cowlitz PUD

Job Description:
Cowlitz PUD is one of the top employers in Cowlitz County and we want you to join our team!

We are looking for an entry level IT professional t to join our Cowlitz PUD's Information Technology Business Unit. If you are a team player, great at communication, organized and can offer great internal customer service, this could be the perfect job for you!

Come help us power the future!

Our Mission: Provide customers safe, reliable, cost-effective and sustainable electricity.
Our Vision: Connecting customers to energy to power Cowlitz County's future.

Cowlitz PUD Compensation Philosophy: Cowlitz PUD is committed to providing a fair and competitive compensation program to attract, retain and reward high-performing employees at all levels. Cowlitz PUD staff positions are set in pay ranges as determined by a market-based salary study and salaries are determined by evaluating a candidate’s experience and qualifications as well as organizational pay equity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
This position provides PC, printer, multi-function equipment, voice telephony, and help desk support. Performs system hardware and communication connection repairs and basic diagnostic testing. This position requires comprehensive knowledge of PC hardware and software installation, repair, testing and troubleshooting. The work for which an IT Support Specialist II is responsible for will normally be under the direction of the IT Coordinator.

EXPERIENCE, WORKING CONDITIONS AND OTHER REQUIREMENTS:
Minimum Qualifications:

An associate degree in Computer Information Systems with a minimum of Three to Four (3-4) years of PC Desktop, software, and voice telephony support experience. An equivalent combination of education and experience may be qualifying.

Desirable Qualifications:
A+, Network+, MCP or equivalent certification is preferred.

The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this job:

Work is performed in the office Monday through Thursday 7:00 am to 5:30 pm or 6:00 am to 4:30 pm. Remote work is not available for this position.
Requires after hours on-call rotations with other IT personnel.

HIRING PROCESS:
Your application will not be reviewed if these items are missing or incomplete.

Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered:
1. Completed NEOGOV online application.
2. Supplemental questionnaire responses
3. Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications.
4. Current résumé indicating relevant experience and education.

Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including potential background check, pre-placement physical exam, and full driver's abstract.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Contact Person: Teedara Wolf
Phone: 360-501-9221
Email: twolf@cowlitzpud.org
Location: Longview, WA
Application Method: Email twolf@cowlitzpud.org or apply online https://www.governmentjobs.com/careers/cowlitzpud
Base Pay: $62,800.00 - $91,000.00 Annually

Posted on December 29, 2022

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