Employer: C+C
Job Description:
ABOUT C+C
C+C is an award-winning integrated marketing agency all about changing behaviors for good. We help our clients motivate people to embrace a variety of social and environmental actions. Like choosing an energy-efficient appliance. Applying for college programs. Getting the COVID-19 vaccine. Making good financial decisions. Taking public transit. Saving water. Basically, doing things to make the world a better place.
While all current positions have the option of starting fully remotely, our offices are available for all employees to work from on a voluntary basis, and we soft-launched our office re-opening in March, 2022. If we announce a firm return to office date (still TBD), all local employees living near a C+C office (Seattle, WA, Portland, OR, Boston, MA) will have the option of working a minimum of two days and maximum of 5 days in the office.
WHAT WE’RE LOOKING FOR
C+C is looking for a highly motivated, outgoing professional to join the C+C Field Services Team in support of our Home Energy Savings program and contractor partner base in Yakima and Walla Walla Washington. The Field Representative will primarily recruit, train, and motivate weatherization contractors to upgrade existing single-family homes with energy efficient products and measures that are qualified for this Pacific Power rebate program. This role will also support in-office program coordination in day-to-day project execution. The territory includes Yakima and Walla Walla, Washington.
RESPONSIBILITIES
FIELD RESPONSIBILITIES
Regular field visits to contractors working in Pacific Power’s Washington territory
Overseeing Wattsmart Trade Ally program compliance
Ensuring that contractors are properly educated about utility programs, services, and weatherization programs so information can accurately be relayed to customer
Ensuring correct installation of rebated products and services
Performing formal and informal program contractor training
Working with contractors to maximize promotion of utility rebated services and products
Regular professional reporting of contractor visitations, trainings, and outreach results to C+C management
Maintaining, enhancing, and document the utilities relationship with all contractor program participants
Return calls and emails promptly to contractors and customers as needed
Attend community events and promote programs while talking with patrons
PROGRAM COORDINATION RESPONSIBILITIES
Qualifying products and services for inclusion in the program
Updating C+C’s custom Salesforce-based CRM and products database
Creating, coordinating, and updating agreements with contractors
Developing quarterly reports and all other reporting metrics
Assisting program management with all other aspects of program planning and execution
Special projects and other duties as needed
Review and provide input on marketing plans
The field representative will receive extensive on-the-job training in energy efficient products and services, utility’s Home Energy Savings program as well as customer relations practices, data systems and internal policies and practices. This position can be based in either Yakima, WA; or Walla Walla, WA.
REQUIREMENTS
A background in residential new construction, remodeling, or weatherization is a plus
Fluent in Spanish Strongly Preferred
Be a helpful, professional and a quick learner
Be a motivated self-starter with excellent time management skills
Have strong written and verbal communication skills
Have strong customer service skills and attention to detail
Have a minimum of two years experience in customer relations or similar roles
Plus to have a strong educational background with emphasis in marketing, sales, or communications
Be proficient in the Microsoft Office Suite (Word, Excel, Outlook)
Have experience working with Asana, and/or CRM systems like Salesforce.com
Have reliable transportation
Be comfortable with approximately 25% travel within Eastern Washington territory and some evening/weekend hours
Experience with energy efficiency is a plus
WHAT YOU’LL LOVE ABOUT C+C
If the following metrics of success sing to you, then we think you’ll really love being part of our team. Here’s what we provide to our C+C team, and what we expect from everyone here:
We have a diverse mix of work that is good for people, our community and our planet. Our team genuinely cares about our clients’ issues, our goal of doing good work and the success of the agency.
We create a work culture that is collaborative, team-oriented and provides an environment where awesome ideas can come from anywhere.
We are committed to continual growth in our Diversity, Equity and Inclusion practices.
We provide a healthy benefits package, and a clear compensation structure for each role.
We facilitate and encourage regular feedback, along with career pathway conversations designed to help you and your manager create a development plan for your continued growth.
We hire employees who:
value inclusion, equity, and diversity and are open-minded and respectful
are ego-free
are flexible, positive, and forward-thinking
are passionate about results
have a sense of humor
are kind, welcoming, and helpful
ARE YOU PICKING UP WHAT WE’RE PUTTING DOWN?
We’d love to hear from you. Please submit your resume and cover letter for consideration. Creative + Content positions should also share a portfolio link.
C+C requires all staff comply with the COVID-19 vaccine mandate as a condition of employment, except where prohibited by law. This mandate applies regardless of office/remote work location. Accommodation can be made for employees who have medical conditions or sincerely held religious beliefs that would preclude vaccination.
C+C is an equal opportunity employer, and we value diversity at our company. We are committed to the principle of equal employment opportunity and to providing employees with a work environment free of discrimination and harassment. We do not discriminate on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. C+C will not tolerate discrimination or harassment based on any of these characteristics. We strive for visible and invisible diversity within our team. People of color are encouraged to apply, as are candidates who identify as people historically not treated equitably.
Contact Person: Christine Gillaspie
Phone: 206-262-0366
Email: [email protected]
Location:
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Application Method: Apply Online
Base Pay: 51,000.00
