Service Technician- Seattle, WA

Employer: Industrial Drying Solutions

Job Description:
The Service Technician will work closely with the operations and sales team, on the day-to-day needs, to ensure
maximum uptime of company rental equipment, delivery logistics, and customer service support.

Duties and Responsibilities:
• Maintenance and troubleshooting of HVAC, Dehumidification, and temporary heating rental equipment in
the shop and in the field. Cleans and tests returned equipment making sure operation and appearance
is up to standards.
• Successfully troubleshoots and develops a complete understanding of the operation, function,
specifications, capabilities, and controls of IDS rental equipment.
• Customer familiarization and training on operation of rental equipment. Trains authorized operator
(and/or customer) on safe use of equipment.
• Installs flexible gas hose on both propane and natural gas applications. Implements proper and safe
procedures to check gas connections.
• Excellent customer service skills. Communicates professionally with customers, managers, and sales
engineers to schedule deliveries, pick-ups and service calls.
• Coordinates logistics and/or delivers and installs rented HVAC equipment. Maintain detailed records on
customer deliveries.
• Safety first mindset. Operates company vehicle safely and maintains a valid driver’s license and excellent
driving record free from points.
• Attention to detail and committed to providing quality results
• Ability to lift heavy objects
• Excellent interpersonal skills
• Must be available for on-call schedule. Is on call for emergency service and is available on a rotating
schedule for emergency service response calls on weekends and evenings.

Education and Experience:
• 3 plus years of commercial/industrial experience including, but not limited to, HVAC equipment
repair, mechanical/electrical troubleshooting, maintenance, repair of diesel and natural NG/LP
temporary heating equipment,
• Electrical distribution experience with 3 phases up to 480v
• Rental industry experience a plus
• High school diploma/GED or equivalent years of work experience
• Basic computer skills (MS Word, Outlook, Excel…).

Travel:
• Position may require travel including overnight stays
• Potential for travel in support of large-scale projects in US

Contact Person:
Phone:
Email:
Location: Seattle, WA
Application Method: https://www.idsdrying.com/about-ids/careers
Base Pay: DOQ

Posted on June 29, 2022

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