Management Analyst 3 - Lacey, WA

Employer: Utilities and Transportation Commission

Job Description:
The Washington Utilities and Transportation Commission (UTC) is seeking an individual in the Pipeline Safety Division to be the lead analyst in the pipeline section. This position utilizes independent judgment in the development, analysis, and coordination of complex data and information for the pipeline safety program. In coordination with Pipeline Safety’s management team, this position independently conducts ongoing monitoring, evaluation, and development of program research and analysis through review and evaluation of various technical reports and information received from regulated companies and conducting research for formulating management program reports.

This recruitment will remain open until enough qualified candidates have applied. First review of applications is expected to occur on May 27, 2022 and will be ongoing. It is in the applicants' best interest to submit their application materials as early as possible. The hiring manager reserves the right to make a hiring decision at any time. This job posting may be closed at any time without notice.

About the UTC and Employer Initiatives
The UTC regulates the rates, services, and practices of private or investor-owned utilities and transportation companies.

The UTC is continually recognized for its excellence and integrity as a utility and transportation regulatory agency, as we challenge the status quo and ourselves.

At the UTC, we recognize that our employees are the key to the agency’s success. We are committed to our work but value the balance with our personal lives. We demonstrate our commitment to employees by providing an environment that stimulates professional growth, continued learning opportunities, offers meaningful work and a comprehensive benefits package. For more information about benefits, please visit

The UTC is a great place to work and has implemented several, and is developing additional, initiatives that create a great working environment, including:

We have modernized our workplace with workspaces that promote creative thought, innovation, and collaboration among co-workers, and improved building security and employee safety. In response to the COVID-19 pandemic, the UTC has supported extensive telework arrangements across the agency.
We support a healthy work/life balance by offering flexible/alternative work schedules and mobile and telework options. (Depending on job duties).
We have a formal mentoring program to provide and encourage employee growth and development, while also promoting informal mentoring relationships and sharing of knowledge across the commission.
We have an engaging wellness program which focuses on all nine elements of wellness: spiritual, physical, social, environmental, occupational, emotional, intellectual, nutritional, and financial. The UTC has received the state’s Zo8 award the past five years for our achievements in building a sustainable wellness program. We also have on-site shower rooms/lockers with proximity to several fitness centers in the area.
We have a comprehensive continuous improvement program focused on using Lean tools and principles to solve problems and continuously improve work processes.
We use a structured, data-driven Lean Management System methodology to manage the core work and key initiatives of the commission and provide employees with a clear line of site from their daily work to the agency level key goals, outcomes, and core processes.
We value diverse perspectives and employ people of all backgrounds. We are actively involved in promoting equity, diversity, and inclusion within the UTC by way of a cross-divisional, collaborative committee. The focus of the committee includes employee engagement and education; reinforcing UTC values; and maximizing the value of diversity and identifying strategies for inclusion.

For more information about the UTC, see our website – or visit and

Independently consult, conduct analysis, and troubleshoot solutions to business processes using program-based software used by Pipeline Safety staff. Write code for process improvement, records, and solutions to identified issues.
Maintain and troubleshoot solutions for the management of data required to track regulatory activities with pipeline operators.
Produce monthly reports on inspector activity from program-based software.
Manage the safety of data including regular backup of content of software system.
Advise program leadership and staff of issues relating to the integrity of the system and data.
Provide support for the director, chief engineer, and operations manager in support of the pipeline safety inspection program.
Responsible for updating and managing all inspection records in program software systems.
Assists program staff with scheduling, meeting logistics, rulemaking, open meetings, case management, and compliance deadlines.
Liaison for Citizens Advisory Committee on Pipeline Safety (CCOPS)
Serves as the primary point of contact for Committee members and assures clear communication between the Committee and Pipeline Safety staff.
Responsible for processing member travel and hotel arrangements, processes member travel reimbursement using online TEMS.
The ideal candidate will have the following required qualifications:

Ability to write and speak clearly, concisely, and accurately, exercise mature judgment in a wide variety of public contacts.
Ability to define and identify the steps in a relational database design and implementation.
Understand the framework of programming and XML, JavaScript, and JSON language.
Proficient use of Microsoft Word, Excel, Outlook, Internet Explorer, and Adobe PDF.
Superior attention to detail and exceptional organizational skills.
Ability to define inquiries and problem-solve.
Ability to read and understand regulatory guidelines, including federal and state laws and rules.
Ability to research, evaluate and draw conclusions from data.
Ability to partner with subject matter experts to identify and resolve complex or sensitive issues.
Ability to work both independently and as part of a team.
Ability to develop positive, productive, respectful working relationships with clients and co-workers.
Demonstration of UTC Values and Core Competencies (expected of all employees):

Respect: We treat every person and interaction with consideration and goodwill.
Professionalism: We are committed to excellence in our work and conduct.
Integrity: We do the right things for the right reasons- trusting others to do the same.
Accountability: With courage, we hold ourselves and each other accountable for exhibiting respect, professionalism, and integrity.
Customer Focus – Responsive to both internal and external customers. Works with customer to identify needs; assumes responsibility for own role in meeting those needs. Ensures commitments to customers are met. Receptive to customer feedback.
Results Focus – Accepts personal accountability for individual results or share of team results. Manages workload and interpersonal relationships to achieve results; prioritizes tasks appropriately, overcomes obstacles, works with others as necessary, and meets deadlines and quality standards.
Communication Skills - Demonstrates communication skills (reading comprehension, writing, listening, speaking) appropriate to the position. Shows respect and courtesy in interpersonal communications.
Adaptability/Flexibility - Open to new ideas. Responds constructively to change and stressful situations. In consultation with supervisor, adjusts plans to meet changing needs.
Self-Development – Demonstrates proactive learning. Keeps knowledge and skills up to date. Solicits and accepts constructive feedback. Seeks developmental assignments to improve skills. Turns challenges into learning opportunities.
Continuous Process Improvement – Uses Lean tools and principles to continuously identify improvements, solve problems, and improve work processes. Participates in process improvement projects/teams. Actively engages in section/division huddles and incorporates visual management into daily work.
Anti-racism, equity, diversity, inclusion, and belongingness (AEDIB) are core values central to UTC’s work. We strive to be a workplace where it is safe for all to be their authentic self, while advancing our individual goals and collaborating to protect, preserve, and enhance an equitable environment for current and future generations.
Anti-racism: We address systematic racism by developing or challenging current policies and processes with racial equity impacts in mind.
Equity: We advocate equity, recognizing that each of us need different things to thrive.
Diversity: We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Inclusion: We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to the agency’s work.
Belongingness: We recognize that its more than just tolerating and respecting differences, belonging requires that all people are welcome with dignity, acknowledging the inherent worth of our diverse perspectives, and lived experiences.
We believe that AEDIB is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Inclusive language – Understanding and carefully considering the language used in our communications by working to remove racist and non-inclusive language in our collective vocabulary, media, and workplace documents. Words that reflect racial and other discriminatory biases are contrary to the values of the Commission, undermine our commitment to equity, and harm Black, Indigenous, and People of Color, and other under-represented communities
Although not required, preference may be given to candidates who have the following desired qualifications:

Education and Experience:
Bachelor’s degree from an accredited college or university.
Proficient use of Quickbase and/or Quickbase App Builder Certification.
Ability to read, write, and understand programming code
Completion of Project Management Certification courses may be substituted for education.
Completion of Technical Solutions Delivery Certificate may be substituted for relational database experience and programming knowledge and education.
Supplemental Information
Conditions of Employment/Working Conditions:

Possess a valid driver’s license to travel in a state vehicle, if necessary.

This position is included in the Washington Federation of State Employees (WFSE).

Conflict of Interest: RCW 80.01.020 limits the commission’s ability to employ any person who owns stock in any company the commission regulates or is otherwise financially interested in such company.

Compliance with the ethics laws (RCW 42.52) is an individual responsibility, which may include disclosure of volunteer work, elected activity, outside employment, or other business activity:

No employee may engage in any outside employment or business activity that will interfere with the performance of their duties or result in a conflict of interest.
No employee may engage in any volunteer or elected activity that will interfere with the performance of their duties or result in a conflict of interest.

An employee shall notify supervisor prior to engaging in any outside employment or business activity.

Application Process:

Jobs advertised as Open Continuous may be closed without notice. It is to your advantage to apply as soon as possible.

Read the instructions below carefully before following the “Apply” link above.

In addition to completing the online application, applicants must attach the following documents to their application to be considered for this position:

A letter of interest explaining how you meet the qualifications of this position.
A current resume detailing experience and education.
A list of three professional references with current telephone numbers, including your current or most recent supervisor (or you may include this information in the Reference section of your application). A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
Carefully review your application and other documents requested (e.g., cover letter and resume) for accuracy, spelling, and grammar before submitting.
The initial screening of applications will be solely based on the contents and completeness of the "work experience" and "education" sections of your application in; completeness of your resume, cover letter, and any other materials submitted as part of the application process.
A resume will not substitute for completing the "work experience" section of the application.
Only complete applications will be considered. All information may be verified, and documentation may be required. You may be disqualified if your education and/or work experience does not include information used to: 1) Meet the minimum qualifications of the job.

Visit these links to learn more about:
the state of Washington,
the Olympia area or

The Utilities and Transportation Commission is an equal opportunity employer. We want to make sure you have an equal opportunity to join our team. Our commitment is making sure current and future employees are treated fairly and equally without regard to age, sex (including gender identity), race, ethnicity, disability, sexual orientation, veteran status, marital status, or religious or political affiliation. Persons needing accommodation in the application process or this announcement in an alternative format may contact For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6384.

Contact Person: Mandy Garcia
Location: Thurston County - Lacey, WA
Application Method: Online:
Base Pay: $4,398 -$5,772 /MO

Posted on June 27, 2022

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