Certified Medical Assistant (CMA) - Selah, WA

Employer: Best Practices Healthcare Center - Selah

Job Description:
Full Job Description
Job Description: Medical Assistant, Registered or Certified

Type: Clinical

Job Summary:

Medical Assistants provide support services with the goal of ensuring that Best Practices

Healthcare Center (BPHC) runs smoothly. They are responsible for administrative as well as clinical tasks.

Patient Liaison and Advocate: Medical Assistants are instrumental in helping patients feel at ease in the clinic and often explain the Provider’s instructions. They are the patient’s liaison with the medical system and the patient’s advocate. As a BPHC Team Member, they are essential members of the patient-centered medical home team.


Clinical Duties

Ensures all related reports, labs and information is filled out and available in patients’ medical records prior to their appointment.
Prepares treatment rooms for patient examinations
Escorts patients to exam rooms, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart.
Interviews patients to obtain their medical history and records in patient’s chart.
Assists Provider in exam rooms.
Performs routine screening tests, such as height and weight measurements and blood pressure checks.
Disinfects, cleans treatment rooms following patient examinations; Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
Cleans instruments
Keeps exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required; Properly disposes of contaminated supplies
Records test results in patient medical files.
Secures patient information and maintains patient confidence by completing and safeguarding medical records; keeping patient information confidential.
Maintains all logs and required checks as directed (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
Takes telephone messages and provide feedback and answers to patient/physician/pharmacy calls
Performs phlebotomy
Performs Point of Care laboratory tests
Collects and prepares laboratory specimens
Takes electrocardiograms
Performs wound care including removing sutures and dressing changes
Notifies management of needed medical supplies or equipment malfunctions
Performs other related duties as assigned or requested.
Administrative Duties

Using computer applications including Athena
Answering telephones in a professional manner
Welcoming patients and checking them in for appointments or Urgent Care visits. Use process as defined in the Patient Services Coordinator job description.
Updating and filing patient medical records
Coding and filling out insurance forms
Scheduling appointments
Arranging for referrals
Developing and sending pre-authorizations
Arranging for hospital admissions and laboratory services
Handling correspondence, billing, and bookkeeping
The information contained herein is not intended to be an all -inclusive list of the duties and responsibilities of the job, nor are they intended to be an all -inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

Job Qualifications

Minimum Education: High School Diploma or equivalent substitute.
Minimum Experience: 2 years; combined education/experience as substitute for minimum experience. Educational work experience at BPHC may meet minimum experience expectations.
Minimum Certifications and/or Licenses: CPR and first aid certification required; certification as a medical assistant (CMA) preferred.
Minimum Skills: Experience with an EMR, MS Word, Excel, MS Outlook

Able to speak/write English clearly and make self-understood.
Good verbal and written communication skills.
Correct grammar, spelling skills, and legible writing.
Skills in answering the telephone in a pleasant and helpful manner and using a multi -line phone system.
Able to read, understand, and follow oral and written instructions.
Demonstrate compassion and caring in dealing with others.
Tactfulness/soft spoken.
Demonstrate willing to adapt to change.
Be able to prioritize workload while remaining flexible.
Confident positive manner and appearance.
A medical mindset to understand the theories, reasons, and technical aspects of medicine.
Understanding the implications of new information for both current and future problem - solving and decision-making.
Ability to maintain records
Knowledge in the fields of medicine, anatomy and physiology
Skills: Language

Bilingual-English/Spanish preferred

Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason.
Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates presentation skills;
Participates in meetings.

Written Communication - Writes clearly and concisely; Edits work; Presents data effectively; Able to read and interpret written information.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks.
Adaptability - Adapts to changes in the work environment; Manages competing demands;
Able to handle frequent change, delays, or unexpected events.

Teamwork - Balances team and individual responsibilities; Gives and welcomes feedback;
Able to build morale and group commitments to goals and objectives.

Professionalism - Approaches others in a polite and tactful manner; Maintains composure and reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Must work well with constant interruptions, must have effective organizational, problem solving, and time management skills.
Ability to learn and comprehend information from Procedures Manuals and other materials, people skills to handle different personalities and situations, a medical mindset to understand the theories, reasons, and technical aspects of medicine
Exceptional customer service and phone etiquette, ability to maintain effective and organized systems to ensure timely patient flow.
Ability to perform phlebotomy and administer injections, understanding the implications of new information for both current and future problem-solving and decision-making.
Physical Demands

Occasionally required to sit.
Occasionally required to walk.
Occasionally required to use hands to finger, handle, or feel.
Occasionally required to reach with hands and arms.
Occasionally required to lift moderate weights (25-50 pounds).
Finger dexterity required.
Hand coordination required.
Specific vision abilities required for this job include close vision, distance vision, ability to adjust or focus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Job Type: Full-time

Pay: $16.50 - $24.49 per hour


Dental insurance
Health insurance
Paid time off
Vision insurance
Medical Specialty:

Primary Care
Urgent Care

10 hour shift
12 hour shift
8 hour shift
Weekend availability

BLS Certification (Preferred)
Certified Medical Assistant (Required)
Work Location: One location

Contact Person:
Location: Selah, WA
Application Method: Online: https://www.indeed.com/viewjob?cmp=Best-Practices-Healthcare-Center---Selah&t=Certified%20Medical%20Assistant&jk=d7127dbf32c5f276&q=Medical%20Assistant&vjs=3
Base Pay: $16.50 - $24.49/HR

Posted on June 21, 2022

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