Patient Access Supervisor- Ellensburg, WA

Employer: Kittitas Valley Healthcare

Job Description:
KVH is an integrated healthcare delivery system that includes 24-hour emergency care, inpatient, and outpatient hospital services through KVH Hospital. Clinics and services provided include family medicine, internal medicine, a geriatric nurse practitioner program, home health and hospice, physical therapy, orthopedics, general surgery, pediatrics, women’s health, and urgent care.

Kittitas Valley Healthcare expects all employees to uphold our Vision & Mission. The KVH Vision, Mission & Guiding Principles can be found at

Job Description
Under the direction of the Revenue Cycle Director, the Patient Access Supervisor is responsible for managing, coordinating and performing the day-to-day operations and workflow of the facility-based registration operations to include Inpatient, Outpatient, Emergency, Urgent Care, and specialty registration needs if they arise to ensure the best possible service is delivered to patients. Will work closely with the Revenue Cycle Director, Department Directors and Clinic Managers. The Patient Access Supervisor will assist in the hiring of new employees, overseeing the training of new and existing employees, addressing employee and customer complaints, and completing staff performance evaluations. Responsible for the daily operations of the Patient Access Registration Area. The Patient Access Supervisor will support training needs of clinic registration staff. The Patient Access Supervisor will assist the Revenue Cycle Director with the oversight and implementation of planning, workflow processes and internal controls.

What is required...
Bachelor’s Degree or equivalent years of experience
At least five years of experience in acute care registration or general administrative/clerical experience in a healthcare setting
Two years of supervisory or lead experience
Understanding of insurance verification fundamentals
Current computer experience (medium to expert level) in Microsoft products

What is preferred...
Experience with an electronic patient registration application

Additional Information
Wage: Wage will depend on years' of applicable experience. The Patient Access Supervisor range starts at $23.03/hour.
FTE: 1.0 = 40 hours/week; Exempt
Benefits: This position is benefits eligible
Union Status: This is a non-union covered position

KVH is following Governor Inslee’s orders in the amended proclamation 21-14 where all Health Care Providers and Workers are required to be fully vaccinated against COVID-19 prior to their first day of employment.

Contact Person:
Location: Ellensburg, WA
Application Method: Online:
Base Pay: $23.03/ HR

Posted on June 06, 2022

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