IT Technician - Lacey, WA

Employer: Snow Joe

Job Description:
IT Technician - Lacey, WA
Technology – IT

Nice to meet you, we’re Snow Joe.
We started as a single product company in 2004 with our iconic electric snow shovel dubbed the “Snow Joe”. Today, Snow Joe, together with its complementary brands Sun Joe + Aqua Joe, is a digitally native, direct-to-consumer company that designs, develops, and distributes high-quality outdoor residential tools and winter weather solutions. We sell our products direct to consumers, retail partners like Amazon, Walmart and Home Depot, retail .com counterparts and television shopping networks like QVC and HSN.

We’re looking to add to our team of experts who care deeply about our customers and products.
Behind all of our great leaps in growth has been our people who each and every day continue to power Snow Joe’s mission to deliver easy-to-use, eco-conscious, high-quality tools at an affordable price to our customers with prime-like speed. Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our industry. We strive to continuously learn, explore, experiment and achieve results.

The ideal teammate would be able to:
Set up workstations with computers and necessary peripheral devices
(routers, printers etc.)
Set up VOIP phones and company mobile phones and devices.
Check computer hardware to ensure functionality
Manage IT Inventory, orders and price check
Install and configure appropriate software and functions according to
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software
and computer equipment
Organize and schedule upgrades and maintenance without deterring others
from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace
parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders

Would you describe yourself as someone who has:
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Excellent communication ability
Outstanding organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Certification as IT Technician will be an advantage (e.g. CompTIA A+,
Microsoft Certified IT Professional)

In addition to amazing teammates, we also offer:
Company contribution towards you and your family's full health benefits package with a choice of different plans/options
Paid time off that increases over time
Paid holidays
Employee discount on our products
Pre-tax Flex Spending/Health Savings Account
Company contribution toward Commuter Benefits
401k/Pension Plan partially paid for by us

We look forward to speaking with you!

Contact Person:
Location: Lacey, WA
Application Method: Online:
Base Pay: DOQ

Posted on December 06, 2021

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