Restoration Specialist JOb ID: 2082 - Burlington, WA

Employer: Puget Sound Energy

Job Description:
Restoration Specialist
Date: Nov 16, 2021
Job ID: 2082
Location: Burlington, WA, US, 98233

Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

As a federal contractor, PSE is requiring that all employees be fully vaccinated against COVID-19 – and provide proof. As a condition of employment, you will need to provide proof of vaccination. However, accommodations will be considered for those unable to be vaccinated due to a disability/medical condition or sincerely held religious belief, practice or observance.

PSE's Planning team is looking for qualified candidates to fill an open Restoration Specialist position!

Job Description:
The Restoration Specialist manages all surface restoration requirements resulting from PSE construction activities. The Restoration Specialist prioritizes and assigns work to Restoration Service Providers to facilitate the complete and final construction work performed by PSE and its Utility Service Providers within public and private Rights of Way. This role requires knowledge and expertise related to Street Use and Right of Way permits, traffic control plans and paving request documentation to ensure completeness and accuracy for Restoration Service Provider to complete the work to the satisfaction of the permitting authority and/or property owner. The position requires knowledge of standard utility construction methods as well as simple and complex paving designs and restoration plans. The position coordinates and resolves issues and questions between jurisdictions, Restoration Service Provider, Utility Service Providers and PSE Project Managers.
Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.

Job Responsibilities:
Receives and processes all restoration requests; processing to include dividing requests by work type and specific restoration requirement, i.e. Right of Way, private, concrete, asphalt, striping, and landscaping restoration, etc.
Ensures all necessary, relevant and accurate documentation accompanies restoration requests, including active permit, appropriate traffic control plan, and all necessary paving ticket information
Maintains and monitors a list of jobs on a “hold” status, resolves hold issues, and schedules restoration accordingly
Documents restoration service provider invoices, complete PAV tasks, and release Job Close Notifications (JCN) in SAP.
Notifies permit representative for final permit closure upon final PAV task completion.
Maintains database and researches schedule dates and provide timely response to customers, Production Specialists, Project Managers, and jurisdiction inspectors.
Searches database for specific tickets, duplicates by address, ticket number, job number (querying by request of multiple departments, etc.).
Completes SAP entry of all saw cuts / requests on hold / cancelled tickets / tickets (to ensure visibility of PAV task status in SAP, completed in both PAV task as well as long text notes).
Re-opens Closed Status SAP jobs needing surface restoration.
Searches and provides status for 811 locate tickets.
Maintains GIS system management database for address and location / map books when queried for locations.
Responds to damage claims to ensure prompt processing of requests to meet restoration per PSE/Restoration Service Provider Metrics.
Interacts with Restoration Service Provider and PSE C&SP PM’s to resolve issues requiring approvals, corrections and additional tickets.
Completes quarterly inventory of documentation for date range/ spread sheet/ contact with restoration service provider.
Backs up and able to retrieve documentation for reference.
Resolves missing data with service provider’s foreman to ensure correct documentation.
Supports emergency response work as requested including immediate and extended restoration efforts.
Performs other duties as assigned.

Minimum Qualifications:
Two year Associate’s Degree or better in Engineering or related discipline, or equivalent combination of education and experience
At least two years relevant work experience
Working knowledge of construction and restoration practices, traffic control plans, street use permits and associated requirements
Proficiency with Microsoft Office suite
Excellent written and oral communication skills
Ability to proactively resolve conflict in a professional and respectful manner
Excellent customer service skills
Excellent attention to detail

Desired Qualifications:
2+ years of experience as a paving coordinator or restoration specialist
Experience with SAP
Knowledge of natural gas and electric distribution systems
Knowledge of data management and reporting

Additional Information:
Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.

At PSE we value and respect our employees and provide them opportunities to excel. We offer an expansive pay package that includes competitive compensation, annual goals-based incentive bonuses, comprehensive benefits, 401(K), a company paid retirement pension plan, and an employee assistance and wellness program.

Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.

Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at or 425-462-3017.

Contact Person:
Application Method: Online:
Base Pay:

Posted on November 18, 2021

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