Financial Counselor/ Eligibility Navigator- Sunnyside, WA

Employer: Astria Health Center

Job Description:
The Financial Counselor is responsible for providing professional, courteous assistance to patients with billing questions, issues or concerns. They manage the day-to-day billing process for Astria Hospitals & Clinics. This position is responsible for providing professional, courteous assistance to patients and their families’ seeking services within Astria Hospitals & Clinics. This position is also responsible for providing uninsured patients and their families’ information regarding their financial responsibility and assisting them in applying for Medical Insurance, Medicaid, Workers Comp, Crime Victims Comp, or Charity.

Works with health insurance providers to determine coverage and benefit limits. Advises patients of procedure costs and alternative sources of funding. May arrange for referrals or second opinions. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is expected.

1. Experience: Minimum two years’ experience within a hospital, clinic or medical insurance office preferred.
2. Education: High school diploma/GED required.
3. Knowledge/Skills/Abilities: Strong computer skills required; must type 50+ WPM with accuracy. Outstanding customer service skills, excellent written and verbal communications, ability to multi-task and strong organizational skills required. Knowledge of medical terminology, CPT & ICD-9 coding and medical insurance preferred. Bilingual (English/Spanish) preferred.
4. Licenses/Registrations/Certifications: none.

Contact Person:
Location: Sunnyside, WA
Application Method: Online:
Base Pay: Depending on Qualifications

Posted on November 10, 2021

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