Medical Receptionist I - Req # 5538
Astria Sunnyside Hospital · Astria Sunnyside Hospital
Full Time, Days
The Astria Health system, headquartered in the heart of the state of Washington’s wine country in the beautiful Yakima Valley, is the largest non-profit healthcare system based in Eastern Washington. Astria Health is the parent non-profit organization of Astria Sunnyside Hospital and Astria Toppenish Hospital and delivers care throughout the Valley through its Astria Health Hospitals and its Astria Ambulatory Care model focused on delivering the highest level of ambulatory and outpatient care in convenient locations in both the Lower and Upper Yakima Valley. Astria Ambulatory Care is designed to meet the changing lifestyles and diverse needs of those living and working throughout the region.
Committed to investing in a continuum of care for the people who live and work throughout Eastern Washington, Astria Health's goal is to build sustainable, locally-based, healthcare organizations that improve health for those we serve.
Responsible for providing professional, courteous assistance to patients seeking services within Astria Health. Performs a variety of general administrative support duties associated with the patient intake process.
Promote positive customer/patient relations.
Assist patients with ambulatory difficulties.
Answer phones, screen calls, takes messages and deliver to appropriate person
Maintain work area and lobby in a neat and orderly manner.
Maintain harmonious relationship with staff providing support and assistance to ensure quality and quantity of work and care are achieved.
Perform other related work as required.
Philosophy consistent with the Hospital’s Policies, Confidentiality, Privacy, and Corporate Compliance programs including Federal and State Laws.
Philosophy consistent with the Hospital’s mission to deliver high quality and compassionate health care services to our patients, physicians and communities we serve, focusing on customer service.
Six months’ experience in the medical field preferred.
High school diploma/GED required.
Computer skills required; outstanding customer service skills, excellent written and verbal communications, ability to multi-task and strong organizational skills required.
Knowledge of medical terminology and insurance preferred.
Bilingual (English/Spanish) preferred.
Working Conditions & Physical Requirements:
Work is primarily performed in an office setting and is considered sedentary work. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally. Requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Requires normal/corrected vision and hearing to normal range. Requires good manual and finger dexterity to operate computers, phones, and handle documents. The worker is not substantially exposed to adverse environmental conditions.
Location: Yakima, WA
Application Method: Online: https://pm.healthcaresource.com/CS/sunnyside/#/job/3138
Base Pay: DOQ
2011 W. Washington Ave
Yakima, WA 98903