Employer: Astria Health Center
Medical Office Assistant II - Req # 5531 - Toppenish, WA
Astria Health Center · Yakima Clinics
Full Time, Days
The Astria Health system, headquartered in the heart of the state of Washington’s wine country in the beautiful Yakima Valley, is the largest non-profit healthcare system based in Eastern Washington. Astria Health is the parent non-profit organization of Astria Sunnyside Hospital and Astria Toppenish Hospital and delivers care throughout the Valley through its Astria Health Hospitals and its Astria Ambulatory Care model focused on delivering the highest level of ambulatory and outpatient care in convenient locations in both the Lower and Upper Yakima Valley. Astria Ambulatory Care is designed to meet the changing lifestyles and diverse needs of those living and working throughout the region.
The Medical Office Assistant II is responsible for greeting patients and visitors, registering patients, scheduling appointments, answering telephones, and performing data entry and limited billing functions.
Greet patients/visitors in a professional, friendly, and courteous manner.
Continuously schedule patient appointments based on their medical requirements. Maintain patient appointment schedule and coordinates patient flow in collaboration with clinic protocols.
Ensure patient demographic and financial data are accurate and complete in the clinic record as well as the computer.
Ensure insurance referral authorizations are appropriate and current prior to appointment.
Perform confirmation calls to patient for upcoming appointments, including financial matters.
Accurately log no-shows, cancellations, and reschedules as directed.
Ensure telephone is placed on/off service outside of normal business hours.
May be responsible for charge entry of daily fee slips and review of charges for appropriateness and accuracy.
Frequently accept cash, checks, and credit card payments. Is able to accurately balance day sheet/cash log in accordance with approved departmental and financial practices and procedures as outlined in Corporate Financial Policies, sections 5 & 8.
Must be knowledgeable in executing all essential functions of MOA I and as per clinic need, will be required to perform these functions as directed by the Clinic Manager
Maintain proper & acceptable attire, grooming as appropriate to position in accordance with the Hospital’s/CWMG’s policies.
Function as a team member and responsible employee, including timely and appropriate attendance as per the Hospital’s/CWMG’s policy.
Demonstrate appropriate initiative and responsible decision-making.
Maintain positive relations with fellow employees, staff, patients, and guests.
Perform other related work as required.
Philosophy consistent with the Hospital’s/CWMG’s Policies, Confidentiality, Privacy, and Corporate Compliance programs including Federal and State Laws.
Philosophy consistent with the Hospital’s/CWMG’s mission to deliver high quality and compassionate health care services to our patients, physicians and communities we serve, focusing on customer service.
Accept personal responsibility for maintaining all mandated trainings/education and licensure requirements within compulsory timelines.
Knowledge, Skills & Abilities:
Ability to operate a computer, copy machine, fax machine, scanner, and various multi-line phone systems.
Demonstrates excellent verbal, written, and organizational skills.
Must be able to prioritize workload while maintaining accuracy.
Continual demonstration of good general office skills.
Self-initiates obvious, routine, or needed work with minimal supervision
High School Diploma or GED.
Completion of Medical Terminology course preferred.
Basic knowledge of managed care companies and billing processes.
Location: Toppenish, WA
Application Method: Online: https://pm.healthcaresource.com/CS/sunnyside/#/job/3146
Base Pay: DOQ
2011 W. Washington Ave
Yakima, WA 98903