Health Information Management Coordinator

Employer: Community Health of Central Washington

Job Description:
Job Title: Health Information Management Coordinator
Department: Health Information Management
Supervisor: Health Information Management Coordinator-Lead
FLSA Status: Non-Exempt
Approved Date: 1-1-18

Position Summary:
Manage and maintain all aspects of health records including both electronic and hard copy patient charts.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
1. Processes all medical records ROI’s incoming and outgoing.
2. Faxes documents, scans and sends to patient’s EHR.
3. Receives and forwards incoming electronic documents.
4. Updates EHR for deceased, transferred, discharged and inactive patients.
5. Inputs Ocular scan, Connect Program data and other miscellaneous scanning into the EHR, as needed.
6. Provides fill in assistance as needed.
7. Receives and process incoming mail.
8. Answers and addresses incoming phone calls.
9. Receives patient photos and transfers them to EHR.
10. Reviews and releases patient health records to authorized person(s) and/or health care facility(s) upon receipt of appropriate documentation authorizing the release.
11. Requests patient health records from other health care facilities as directed by CHCW providers and/or nursing staff.
12. Sends prepayment request to collect appropriate fee for requested patient health records. Releases records when payment is received.
13. Manages the medical record acquisition and storage.
The following duties may be required, depending on clinic needs:
1. Prints daily schedule to retrieve records for appointments made after 5 on the previous day.
2. Inputs patient health and history into the EHR.
3. Sends out payment requests for all records and letters for clinics.
4. Enters CDL information in national Registry.
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5. May assist with affiliated hospital duties, such as: OB patient list and information.
Competencies
To perform the job successfully, the following competencies should be demonstrated.
Attendance/Punctuality - Is consistently at work and on time, as established; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

CHCW Culture - Treats people with respect; inspires the trust of others; works with integrity and principles; upholds organizational values; follows policies and procedures; supports organization's goals and values; shows respect and sensitivity for cultural differences; follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan; asks for and offers help when needed.

Communications - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; writes clearly and informatively; edits work for spelling and grammar; keeps others adequately informed; selects and uses appropriate communication methods.

Customer Service for Internal and External Customers/Patients - Manages difficult or emotional customer/patient situations; responds promptly to customer/patient needs; solicits customer/patient feedback to improve service ; responds to requests for service and assistance; meets commitments.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; maintains confidentiality per policy and regulations; fluent in Microsoft Office programs, including Word, Excel, PowerPoint and Outlook and job related software and computers; uses resources effectively; pursues training and development opportunities; adapts to new technologies; keeps technical skills up to date.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics; adapts to changes in the work environment; changes approach or method to best fit the situation.Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Teamwork - Exhibits objectivity and openness to others' views; gives and welcomes feedback; establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
High school diploma or general education degree (GED) and two years related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
None required at this time.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.

Contact Person:
Phone:
Email:
Location: Yakima, WA
Application Method: Online: https://chcw.org/job/medical-records-clerk-him-coordinator/
Base Pay: DOQ

Posted on May 14, 2020
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