Employer: Virginia Mason Memorial
Bilingual (Spanish/English) preferred
Virginia Mason Memorial is seeking remarkable, customer service focused candidates to join our growing Patient Access Admitting Team. The Admitting team works at the main front entrance (non-emergency) area of the hospital. As part of the Admitting Team you will work directly with patients that are there registering for their pre-scheduled exam and/or procedure. The ideal candidate will be comfortable working directly with patients that are visiting the Hospital for a wide range of injury and/or illness. Attention to detail, time management and flexibility are key in this vital role. Does this sound like you? Keep reading to learn more!
With continual and direct patient contact, the Patient Access Representative performs diversified tasks and duties associated with inpatient admissions, emergency and outpatient registrations, cashiering and communication; discusses financial responsibility with patients, maintains accurate patient account information and verifies insurance. The Patient Access Representative admits/registers patients in a timely and efficient manner using multiple methods of communications (bedside, in-person, over the phone, etc.), also obtains all required admission/registration information and ensures an accurate medical record is created. Exceptional customer service is required when interacting with all patients, family members, and members of the health care team.
QUALIFICATIONS AND REQUIREMENTS
Education: High School Diploma or Equivalent required.
Experience: Hospital patient access or billing, medical office receptionist, insurance office experience preferred.
Licenses/Certificates/Registration: CRCS preferred
Level of Business Knowledge/Knowledge/Skills/Abilities: Medical terminology/Clerical/excellent Customer Service required. Knowledge of Government Programs, insurance billing experience, and healthcare compliance.
Location: Yakima, WA
Application Method: Online
Base Pay: DOQ