Visitor Service Information Assistant - Yakima, WA

Employer: Department of Agriculture

Job Description:
The primary purpose of the position is the dissemination of information and interpretative assistance to the public through various means.

All positions are located in Region 6. For additional information about the duties of this position, please refer to Additional Information for details.

Information on specific locations where jobs are being filled and the dates when applications are due for these locations may be found on the Forest Service website.
Learn more about this agency
Duties are listed at full performance grade level.
Ensures the information desk at the reception area or visitor center is covered at all times; answers phones and radios.
Greets visitors and responds to a variety of inquiries regarding Forest Service activities, programs, exhibits, facilities, policies and functions.
Arranges, varies or changes informational interpretive displays in the visitor center to coincide with the season changes and unit program emphases.
Plans and presents interpretive talks and programs for visitors, local schools, and other groups.
Handles clerical duties, such as mail and package delivery, personnel updates to phone lists and sign-out board.
Responds to and directs web and email inquiries to the appropriate personnel.
Works with the public affairs unit to ensure that current and accurate information is available on the external Forest Service website.
Serves as the Collection Officer to sell and collect monies for forest timber permits and other items, such as maps and passes.
Travel Required
Not required

Conditions of Employment
Must be a U.S. Citizen or National.
Males born after 12-31-59 must be registered for Selective Service or exempt.
Subject to satisfactory adjudication of background investigation and/or fingerprint check.
Successful completion of one-year probationary period, unless previously served.
Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify.
This is a bargaining unit position represented by the National Federation of Federal Employees, IAMAW.
In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards.

Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary.

Contact Person:
Location: Yakima, WA
Application Method: Online
Base Pay: $30,344 - $33,949 YR

Posted on November 20, 2019
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