Employer: Kadlec Clinic
Kadlec Regional Medical Center has an exciting opportunity for a Patient Access Representative Level I to join our growing HealthPlex team located in Kennewick, Washington!
Shift Details: Full time, 1.0 FTE 8 hours Day shift.
GED or High School Diploma from an accredited educational institution required.
Six months customer service experience required.
General office experience preferred.
Bi-lingual or multi-lingual skills preferred.
Duties include, but are not limited to, the following:
As a Patient Access Representative Level I, you will perform patient registration and pre-registration of scheduled accounts, verified insurance coverage, benefits, and obtain pre-certification, referral or authorizations as needed per insurance requirements; Participate in the collection of up-front revenue due the facility and provide quality customer service to internal and external customers.
Obtains complete and accurate demographic and financial information from a variety of sources, including patient interviews, physician offices and in-house departments.
Performs required pre-certification and deposit collection. Enters data in computer and thoroughly documents any incomplete admissions/registrations in manner prescribed. Obtains pre-certification, referral or authorization number and updates the patient's file.
Provides demographic information to insurance companies and calls physician's offices as needed for pre-certification.
Notifies patients or family members of any insurance coverage issues that may result in coverage reductions.
Notifies patients of co-payments, deductibles or deposits needed.
Provides patients with estimated cost for services.
Location: Kennewick, WA
Application Method: Online
Base Pay: DOQ