Employer: Yakima Valley Farmworkers Clinic
Provides outstanding customer service in facilitating all aspects of patient scheduling activities. Manages the scheduling phone queue and assists patients with initial and follow up appointments with providers. Responsible for insurance verification on all scheduled patient accounts.
Education: High School Diploma or GED is required.
Experience: One year of experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment is preferred.
Licenses/Certificates/Registration: Valid Driver’s License and Automobile Liability Insurance coverage are required.
Knowledge/Skills/Abilities Required: Bilingual English/Spanish with demonstrated ability to communicate at level 9 on the ALTA language proficiency scale. Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Strong interpersonal skills with the ability to interact with patients, providers, and staff in a professional manner. Basic knowledge of medical terminology preferred. Basic knowledge of the Epic systems preferred. Basic proficiency with a variety of computer programs including Word and Excel.
Location: Yakima, WA
Application Method: Online
Base Pay: DOQ