Help Desk Specialist - Yakima, WA

Employer: Virginia Mason Memorial

Job Description:
ROLE SUMMARY:
The Help Desk Specialist performs data entry and computer operations tasks. Provides back-up support to the Help Desk and provides basic troubleshooting assistance to users. Provides easy-to-understand instructions and advice to users related to their technical problem or issue. Assists users in the proper use and function of computer hardware and software. Responds to issues in a timely manner and coordinates actions with users and other IS staff members. Keeps users informed of the status of their requests. Performs computer application maintenance.

QUALIFICATIONS AND REQUIREMENTS:
Education: High School diploma or GED equivalent required. Two years of technical education required. Associate’s or Bachelor’s degree preferred.

Experience:
Experience in supporting computers and computer related equipment in a network environment required.

ABOUT US:
Virginia Mason Memorial, part of the Virginia Mason Health System, is made up of a 226-bed hospital as well as 20+ primary care and specialty care practices/services. We are a nonprofit community hospital that has served Central Washington's Yakima valley for more than 60 years. We are seeking remarkable employees with a passion for patients and customer service to add to our growing team!

We offer a three tier benefit plan including medical, dental, vision coverage, plus a generous 401K plan (with matching!), life insurance options, competitive compensation, an employee wellness clinic and leadership development and education.

Why do we do what we do? As the region’s leading health care provider and Yakima’s largest employer, we believe that by improving health, we can transform Yakima! Our vision is to "create healthy communities one person at a time." This means that each member of our award-winning team works to provide our patients, and their families, with the best medical and individual care possible. We work together to demonstrate our values of Respect, Accountability, Teamwork, Stewardship, and Innovation for everyone who walks through our doors, patients and coworkers alike. We would love to hear from you!

“Virginia Mason Memorial provides reasonable accommodations to assist qualified individuals in order to perform the essential duties/requirements their job requires. The description is intended to provide only basic guidelines for meeting job requirements and serves as merely a summary rather than a complete listing of duties. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. This job description does not constitute a contract as employment is at will.”

Contact Person:
Phone:
Email:
Location: Yakima, WA
Application Method: Online
Base Pay: DOQ

Posted on October 07, 2019
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2011 W. Washington Ave Yakima, WA 98903 USA 509-453-0374