Customer Service Agent - Yakima, WA

Employer: Virginia Mason Memorial

Job Description:
JOB SUMMARY

This position represents Virginia Mason Memorial (VMM) during initial phone contact by providing patients with appointments, information and other operation support services. This position also provides a high level of customer service in a manner consistent with VMM’s mission, goals and service standards. Acts as point of contact for bi-lingual patients as needed as it relates to scheduling, questions and/or concerns.

QUALIFICATIONS AND REQUIREMENTS

Education: High School diploma or GED equivalent required. Bi-Lingual (English/Spanish) Required.

Experience: 6 months of office and/or call center, customer service or healthcare experience. Proven excellent customer service skills

Licenses/Certificates/Registration: Bi-Lingual Required

Contact Person:
Phone:
Email:
Location: Yakima, WA
Application Method: Online
Base Pay: DOQ

Posted on September 24, 2019
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2011 W. Washington Ave Yakima, WA 98903 USA 509-453-0374