Employer: Catholic Charities
Certified Medical Assistant
About the Organization:
Catholic Charities Serving Central Washington provides help and creates hope for thousands of people each year regardless of religious, social or economic backgrounds. Catholic Charities provides a myriad of vital services in communities through its network of agencies: Catholic Charities, Catholic Charities Housing Services and the St. Vincent Centers.
Although rooted in a Catholic tradition that shapes its core mission of service to all, it exists within a pluralistic community. Perhaps as many as 85% of the agency's staff is non-Catholic, although that figure is not tracked. Similarly, the vast majority of those being served are not Catholic. Today, those continuing to write the history of the agency include a variety of people of good will, Catholic and non Catholic alike, who are called by many reasons to serve.
"Bringing Hope to Life"
What you can expect as a CMA....
Provide coordinated care to a variety of patients enrolled in Psychiatric services. While functioning as part of the interdisciplinary care team, assists with the examination and treatment of patients under the direction of the Physician/Registered Nurse.
- Assist with treatments ordered by physician, nurse practitioner, or physician assistant as supervised by physician, or registered nurse
- Perform select clinical duties to include observing and reporting patients' signs or symptoms and administering injections.
Interview patients, measures vital signs, and records information on patients' charts
- Prepare treatment rooms for examination of patients
- Perform basic materials management functions to include ordering and stocking of supplies.
- Assist with maintaining a clean and orderly environment
- Orient and educates patients and their families to Psychiatric Services, helps to develop interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; providing education to others regarding the treatment process.
- Function as the primary liaison between patients and Psychiatric providers by triaging patient requests, dispensing medications, and coordinating resources necessary to obtain services and medications, including direct coordination with pharmacies and insurance companies.
- Monitor delivery of care; documenting care; intervening to overcome deviations in the expected plan of care; reviewing the care plan with patients in conjunction with the Psychiatric providers; interfacing with involved departments to negotiate and expedite scheduling, consultations, and acquiring medications.
- Maintain ongoing communication with the care team regarding transfers and discharge plans, and working with psychiatric providers to facilitate timely admission and discharge of patients.
- Contribute to appropriate databases by entering new information as it becomes available
- Generate and delivers requested reports and status updates to the Psychiatric Providers/Clinical Manager.
- Meet performance standards for productivity, accuracy and quality of work, customer service, teamwork, attendance and punctuality as well as projects/objectives.
- Follow agency policies regarding confidentiality and other consumer rights
- Represent the agency in a professional manner within the community
- Work well with professionals from other agencies
- Participate in supervision and staff meetings, multi-disciplinary team meetings and other meetings as required.
- Perform other duties as assigned
What Catholic Charities expects from you....
- High School Diploma
- Post-secondary school and competition of an accredited - Certified Medical Assistant college program, required
- Previous physician’s office experience, preferred
- Knowledge and skills to work with chronically mentally ill population
- Familiarity with mental health services preferred
- Knowledge of community resources
- Bilingual (English/Spanish) preferred, but not required
- Possess and utilize effective verbal and written communication skills
- Ability to be self-motivated, work independently and as a team member
- Ability to represent the agency in a professional manner within the community
- Culturally competent in delivering services to individuals from distinct backgrounds
- Good computer skills including an ability to learn an Electronic Health Record system
- Possesses ability to manage data
- Good understanding of Catholic Charities Guidelines and Procedures
- Requires the ability to work flexible hours, including evenings
- May require travel in the community
Licensure, Registration, Certification
- American Association of Medical Assistants in Washington State, required
- Basic Life Support Certificate upon hire
- Blood Borne Pathogen Training upon hire
- Valid Washington State driver’s license and minimum required liability insurance
- Employment is conditional upon:
- Being cleared by criminal background check and fingerprinting when required
- Must be at least 18 years of age
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Catholic Charities, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, sex, age, national origin, disability, or any other protected characteristic as established by applicable law.
Number of Openings
Hours per week
Location: Richland, WA
Application Method: Online
Base Pay: DOQ