IT Support Specialist - Toppenish, WA

Employer: Agri Beef

Job Description:
Washington Beef is Agri Beef Co.'s state-of-the-art processing plant located in Toppenish, Washington. We offer consistent day shift schedules, competitive wages, excellent employee benefits, discounts on premium meat products and more. We are looking for a hard working individual to join our team as an IT Support Specialist within the plant.
The IT Support Specialist is responsible for supporting a variety of technology systems and equipment. The primary function of this position is to provide first and second tier support to the end users. The IT Support Specialist provides immediate solutions when possible, furnishes feedback to the end users, and informs other IT staff on reoccurring problems and issues and escalates them to the appropriate technical personnel as required. Also assists in the implementation, maintenance and support of IT hardware infrastructure including but not limited to servers, networks, telephones, desktop computers, laptops, mobile devices, IP cameras, printers and time clocks.

- Excellent knowledge of Microsoft Office, Outlook, Windows desktop operating systems, Windows server platforms and network diagnostic tools.
- Must possess a strong understanding of DNS, DHCP, WINS, TCPIP, with a basic understanding of VoIP technologies and VPN troubleshooting.
- Must possess exceptional problem solving, critical thinking and analytical skills to troubleshoot and resolve issues and challenges.
- Strong change management skills are essential.
- Maintain detailed, accurate Service Desk tickets.
- Must be able to work with a wide variety of people with different personalities, backgrounds and skill levels.
- Must be self-motivated, detail oriented and possess strong communication skills.
- Must also be able to work independently and in a team environment.
- Required to work after hours when necessary to install, patch and repair hardware/software and ancillary systems.
- Ability to routinely lift 25-50 lbs., and occasionally lift 51-80lbs.

AS in Computer Science or Trade School Degree
1 – 3 Years of Technical Support Experience

Contact Person:
Location: Toppenish, WA
Application Method: Online
Base Pay: DOQ

Posted on September 12, 2019
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