Employer: Yakima Neighborhood Health Services
Yakima Neighborhood Health Services Job Title: Account Representative
Post-secondary education or experience in billing procedures or previous work experience at YNHS where applicable skills have been demonstrated. Skill in customer service. Knowledge of grammar, spelling and punctuation. Skills in data-entry. Ability to speak clearly and concisely. Ability to read, understand, and follow oral and written instruction. Ability to sort and file materials correctly by alphabetical or numeric systems. Convenient if bilingual in English/Spanish, English/Laotian, English / Cambodian, English/Vietnamese, English/Russian, and/or ability to sign. Candidate has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency.
Supervised by: Billing Supervisor
Position Supervises: None.
Typical Physical Demands and Working Conditions: Requires sitting for long periods of time, working at a computer terminal. Some bending and stretching required. Ability to lift papers or boxes up to 30 pounds occasionally. Requires corrected vision and hearing to normal range. Manual dexterity and eye-hand coordination required for use of calculators, phones, computer keyboards and other equipment. Requires ability to sustain concentration in a noisy and fast-paced environment.
Examples of Duties (this list may not all include all the duties assigned): Computer entry and file maintenance of patient accounts. Accurate and timely entry of patient charges, payments, adjustments. Accurate and timely submission of third party claims. Produce and send monthly statements to appropriate accounts with outstanding balances. Assist with collection activities as needed. Work with other business office personnel in reception activities as needed. Work with patients / guarantors to solve billing problems, make payment arrangements, etc. Work with other business office personnel to efficiently collect and report patient information. Provide information and assistance to patients applying for health coverage including Medicaid, Basic Health, and other potential sources. Participate in staff meetings. Maintain organized, clean, efficient and confidential work area. Represent YNHS in local meetings as requested. Perform related work and other tasks as requested.
Working Relationships: All YNHS employees are expected to develop and maintain professional and courteous working relationships with all other YNHS employees, patients, visitors, health profession students, vendors, and volunteers of the organization. In addition, YNHS employees are expected to provide courteous and efficient service to health and social service agencies working with YNHS patients.
Salary Range: Salary Level A
Location: Yakima, WA
Application Method: Please turn in Application, Cover Letter and Resume to: PO Box 2605 Yakima, WA 98907-2605 OR Email: email@example.com