Revenue Cycle Representative - Yakima, WA

Employer: Virginia Mason Memorial

Job Description:

Provides patient revenue management support throughout the revenue cycle, to include but not limited to: billing and collections, cash management and payment posting, and charge capture.


Analyzes and performs efficient patient account and/or medical record activity research, clarifies account activity, identifies solutions and initiates appropriate course of action. Provides positive and efficient customer service requests and follows-up promptly and appropriately. Obtains payment commitments and ensures demographic data is accurate on patient accounts. Maintains accurate supporting documentation of patient accounts. Initiates and coordinates timely placement of delinquent accounts for outside agencies. Receives, sorts, and verifies daily mail receipts. Determines proper application of payments and adjustments. Research and resolve credit balance reports. Computes manual and electronic payer remittance data in a timely and accurate manner and on appropriate accounts. Identifies areas where system rules could enhance productivity and work with appropriate staff if any issues arise. Performs accurate record keeping and balancing procedures. Analyzes and monitors payer remittance, identifies inappropriate payer payments and adjustments completes research, and performs appropriate follow-up with payers or clearinghouse if needed. Performs and obtains payer financial coverage verification, authorization, pre-certification, service approvals and utilization requirements, ascertains accurate and timely payer determination and financial classification. Communicates and coordinates with all departments, medical offices, healthcare facilities and all other entities for patient services and information. Works with outside vendors regarding patient accounts as necessary.


Education: High School diploma or GED equivalent required.

Experience: Experience preferred in a medical office setting preferred. Understanding of medical terminology and medical coding preferred.


Virginia Mason Memorial, part of the Virginia Mason Health System, is made up of a 226-bed hospital as well as 20+ primary care and specialty care practices/services. We are a nonprofit community hospital that has served Central Washington's Yakima Valley for more than 60 years. We are seeking remarkable employees with a passion for patients and customer service to add to our growing team!

We offer a three-tier benefit plan including medical, dental, vision coverage, plus a generous 401K plan (with matching!), life insurance options, competitive compensation, an employee wellness clinic and leadership development and education.

Why do we do what we do? As the region’s leading health care provider and Yakima’s largest employer, we believe that by improving health, we can transform Yakima! Our vision is to "create healthy communities one person at a time." This means that each member of our award-winning team works to provide our patients, and their families, with the best medical and individual care possible. We work together to demonstrate our values of Respect, Accountability, Teamwork, Stewardship, and Innovation for everyone who walks through our doors, patients and coworkers alike. We would love to hear from you!

“Virginia Mason Memorial provides reasonable accommodations to assist qualified individuals in order to perform the essential duties/requirements their job requires. The description is intended to provide only basic guidelines for meeting job requirements and serves as merely a summary rather than a complete listing of duties. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. This job description does not constitute a contract as employment is at will.”

Contact Person:
Location: Yakima, WA
Application Method: Online
Base Pay: DOQ

Posted on April 16, 2019
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2011 W. Washington Ave Yakima, WA 98903 USA 509-453-0374