Employer: Yakima Valley Farm Workers Clinic
Are you great at working with people at all levels, seeking to provide the highest level of customer service? Do you enjoy teaching or training others? Do you have at least one year of experience training people in a classroom environment? If you answered Yes to these questions, then we have an opportunity for you! This position works with the Senior HR Training Manager and Epic Principal Trainers to deliver software application training to end users of all levels. A six-week in-house training program will be provided.
What we're looking for:
An energetic, engaging, dynamic trainer with knowledge and understanding of training policies, practices, and adult learning styles.
Someone able to teach to all types of learning styles, adapting approaches and methods to the needs of training participants.
Someone highly organized with the ability to handle multiple training projects and priorities, with strong attention to detail, creativity, and writing proficiency.
A self-starter, able to work independently with a proactive approach to completing projects and resolving issues, but also capable of working collaboratively with others when needed.
Ability to interact positively with the training team and all levels of staff from entry-level to Chiefs and physicians, and capable of working well with all personality types.
Proficiency with Microsoft Word, PowerPoint, Visio, Excel, and WebEx usage.
What you'll do:
Deliver the training program of one or more Epic EMR applications, as well as other software applications, under the guidance of the Principal Trainer and the direction of the HR Training Manager.
Assist in the design and validation of training materials.
Deliver ongoing training in classes and at clinic sites.
Deliver and grade End User Proficiency Assessments (EUPA) to all students.
Understand the other Epic applications and factor this knowledge into training.
Proficient in understanding and explaining the organization’s workflows.
Assist in the development and communication of the training schedule.
Provide off-shift training as required.
Consistently address internal and external customers in a pleasant and respectful manner
Provide high quality service to all customers with focus on understanding customers’ needs and following through to meet those needs.
High school diploma or GED
Associate's Degree or equivalent work experience in Business Administration or Healthcare-related field.
1 year of classroom training experience.
Current driver’s license and proof of auto liability insurance coverage.
Successful completion of a 6-week Credentialed Trainer course within the first 90 days of being hired.
Yakima Valley Farm Workers Clinic serves more than 140,000 people across 19 medical clinics, 10 dental clinics, and 57 programs in two states. We are Level 3 Certified as a Patient Centered Medical Home (PCMH). With integrated services including medical, dental, pharmacy, orthodontia, primary care nutritional counseling, autism screening, and primary care behavioral health, YVFWC’s patient-centered model of care offers patients the full-spectrum of care and shelter assistance, energy assistance, weatherization, HIV and AIDS counseling and testing, home visits, and four mobile medical/dental clinics.
Working at YVFWC:
Working at Farm Workers Clinic means being the passionate champion for those who have no voice. It means having the opportunity to work with underserved populations and with peers committed to the same work.
At Farm Workers Clinic:
We will consistently TRUST one another to work for the common good.
We will foster INTEGRITY by demonstrating ethical behavior and insisting on doing what we say we will do.
We will demonstrate TRANSPARENCY by being candid and truthful no matter the risk.
We will create PARTNERSHIPS to strengthen ourselves and our community.
We will fight for JUST TREATMENT for all individuals.
We will let JOY in.
We have the COURAGE to be an agent of change and refuse anything short of excellence.
Our mission celebrates diversity. We are committed to equal opportunity employment.
Location: Yakima, WA
Application Method: Online
Base Pay: DOQ