Job Details

Job Title: Electronic Communications Systems Technician - Union Gap, WA

Posted on December 19, 2017

Employer: Washington State Patrol - Field Operations Bureau

Job Description:
Are you looking for:
•Excellent benefits?
•Career growth opportunities?
•Opportunities to impact your community?
•A professional workplace that fosters respect, commitment and trust?
As an employee of the Washington State Patrol, you will be part of a team of dedicated professionals responsible for providing safety and security to the citizens of the State of Washington.

Troopers patrolling the highways are the most visible part of this agency. However, there are over 1,200 civilian employees who serve behind the scenes supporting the agency mission. To name just a few, we have:
•911 dispatchers who are the critical vital link between calls for assistance and emergency response;
•Commercial Vehicle Enforcement Officers that work to inspect commercial vehicles to ensure safe and efficient travel on public highways;
•Deputy State Fire Marshals who help prevent fires in homes and workplaces;
•Forensic Scientists who process evidence that assists in prosecuting criminal cases;
•Records staff that process criminal information to ensure crimes are reported accurately so that offenders do not end up working with vulnerable people.
•Administrative staff who provide exceptional customer service and respond to information requests while ensuring the agency runs smoothly and efficiently.

Apply today and join us in providing "Service with Humility"!

Click here for information regarding the WSP hiring standards.

Duties
Why you should apply:
The Washington State Patrol (WSP) is a professional public safety agency made up of dedicated professionals who work hard to improve the quality of life as well as prevent the unnecessary loss of life on a daily basis.

The Electronic Services Division (ESD) provides secure reliable statewide telecommunications, Land Mobile Radio (LMR), Wide Area Network (WAN) / Local Area Network (LAN) transport and engineering services to the WSP and its partner public safety agencies.

The Field Support Section provides day to day support to the WSP and its mission critical voice and data communications systems. These systems support not only the WSP, but its partner agencies and other public safety customers.

This is what you will do:
This position will function as the primary point of contact for radio codeplug development and management, working closely with the LMR System Administrator. This position provides final Quality Assurance on codeplug changes and updates, and tracks and distributes Advanced System Keys for radio programming.

This is who you will work with:
You will work closely with ESD management and supervisors, WSP Senior Telecommunication Specialists, shop technicians, and allied agency technical staff to plan for projects and coordinate frequency plans. Must also work closely with WSP Communications Division Station Managers and Communication Officers, District Commanders and command staff, and WSP customers, both internal and external.

There's more:
Your work will range from project planning, providing repair and maintenance of issued electronic equipment and answering technical questions, to providing training or assisting the customer with problem resolution by directing them to the correct party.

Travel:
You may be required to travel statewide for agency and division functions, training, and project support. You may travel on unimproved roads for radio system maintenance and repair. This travel may result in overnight stays.

Positions:
We are currently filling two vacancies in Yakima.
Qualifications

Required Qualifications:
•High School diploma or equivalent.
•Valid driver's license.
•Two years of formal education or training in electronics, and two years of paid experience in maintenance and repair of at least two of the following: two-way radio systems and equipment, digital and analog microwave carrier systems, wireless and wired data network systems.
Demonstration of core competencies listed below: •Equipment Operation: Utilizing knowledge of operation of individual pieces of equipment, skillfully control tools and test equipment to troubleshoot and repair complex electronic equipment or systems.
•Accountability: Can be relied upon to achieve excellent results with limited need for oversight, make best use of available time and resources, accept personal responsibility for the timeliness and quality of work, and stay focused on tasks in spite of distractions and interruptions.
•Ethics and Integrity: Earn the respect, trust, and confidence of coworkers and customers through consistent honesty and professionalism at all times, maintain confidentiality, avoid inappropriate situations and associations, and be truthful at all times.
•Customer Focus: Identify and advocates for changes or process improvements necessary to better meet customer needs. Build and maintain internal and external customer satisfaction with the products and services provided by the organization.
•Record Keeping: Consistently and accurately document information and update records so that they reflect the most current information and form complete and understandable account of changes, activity, and work performed.
•Workload Management: Effectively organize multiple assignments, sometimes of a complex nature and involving competing priorities, to produce work products that are accurate, thorough, and on time.
Preferred/Desired Qualifications: •General Radiotelephone Operator License issued by the Federal Communications Commission, technician certification by the Association of Public Safety Communications Officials (APCO), or similar professional certifications.
•Strong background in LMR trunking technology and P25 digital communications.
•Strong background in analog and digital carrier grade microwave systems.
•Strong background in IP/MPLS technology and systems.
•Good understanding of Internet Protocol based systems and technology.
•Experience and understanding of computer based applications.
•Knowledge and understanding of computer networks, wiring standards, and protocols.
•Technical writing ability and good communication skills.
•Demonstrated customer service skills.
•Resourcefulness in problem solving.
•Self-motivated.

Supplemental Information
The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The agency will verify this information and any untruthful or misleading answers will be cause for rejection of potential employment.

VETERAN'S PREFERENCE:
Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their Form DD214, or other verification of military service, that shows the type of military discharge. Typically this is found on the Member 4 version of the Form DD214. Please blackout any personally identifiable data such as social security numbers.

Note: Applicants claiming veteran's preference points must attach the documentation with each on-line application. If you do not provide appropriate documentation to qualify for these preference points, the points will not be awarded. Preference will not be granted until service documents are verified. Documents must be received by the closing date of the announcement.

For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

We thank you and are grateful for your service.

HOW TO APPLY:
Please complete the on-line application process at www.careers.wa.gov.

Please include a resume and letter of interest explaining how you meet the qualifications for this position as outlined in the job posting. Provide clear, detailed information about your education and job-related experience.

The hiring authority reserves the right and may exercise the option to make a hiring decision at any time. Candidate evaluation will be ongoing. It will be to the applicant's advantage to submit application materials as soon as possible.

SELECTION PROCESS:
The candidate evaluation and selection process will include a preliminary screening of application materials for qualifications, clarity and completeness. The applicants who meet or exceed the required qualifications and possess the most competitive background in directly related experience, knowledge, and training may be invited for interviews and testing by one or more panels.

If you have questions regarding this announcement, please contact Melodie Wulfekuhle at (360) 704-2307 or melodie.wulfekuhle@wsp.wa.gov.

POLYGRAPH & BACKGROUND INVESTIGATION:
For candidates that make it through the selection process, a background investigation and a polygraph exam will be required due to the nature and security requirements of the job. Applicants will be required to sign releases of information and shall not have access to any investigative materials or files. The Polygraph Examination (PE) and Background Investigation are part of the pre-employment selection process and are not a commitment to employment. The Washington State Patrol has strict guidelines relating, but not limited, to personal and employment characteristics, arrests, convictions, and illegal drug usage, etc. During the PE, candidates are required to sign an assessment sheet and participate in an oral interview process to verify the candidates' responses to the Personal Background Evaluation, the Personal History and Background Questionnaire, and a Pre-Employment Interview. Untruthful or misleading answers or omissions will be treated as a falsification which will be cause for rejection of potential employment.

TRANSCRIPTS:
Education verification is part of the selection process. If selected as a top candidate, all position required and/or applicant specified education will be verified. Please do not send these transcripts at the time of application. If you are selected as a top candidate you will be contacted by the Human Resource Division and asked to provide transcripts at the appropriate time.

UNION NOTICE:
This position is in a collective bargaining unit and as a condition of employment you will be required to become a union member or pay a fee as outlined in the Master Agreement.

OTHER INFORMATION:
Persons with a disability, who need assistance in the application or assessment process, or those needing this announcement in an alternative format, may call (360) 704-2317. Applicants that are deaf or hard of hearing may call through the Washington Relay Service 7-1-1 or 1-800-833-6384.

The Washington State Patrol actively supports diversity in the workplace
and is an Equal Opportunity Employer.

Contact Person:
Phone:
Email:
Location: Union Gap, WA
Application Method: Online
Base Pay: $4,292 - $5,101 MO

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