Job Details

Job Title: Patient Access Switchboard Operator - Yakima, WA

Posted on December 19, 2017

Employer: Virginia Mason Memorial Hospital

Job Description:
ROLE SUMMARY:
The Switchboard Operator is responsible operating telephone switchboards including responding to incoming calls in a timely manner and directing caller to appropriate destination providing a smooth, clear and professionally courteous communication. Exhibits excellent customer relations to patients, visitors, physicians, and co-workers; conveys courtesy, compassion, and respect; promptly answers all incoming calls, and places outgoing calls appropriately. Operates the paging system to initiate a page to medical and hospital staff and other approved announcements in accordance with administrative policies. Immediately responds to the code phone, paging appropriate code overhead and notifies appropriate personnel as required. Monitors the alarm system: (1) page alarms when applicable (2) communicate with appropriate personnel (3) participate in internal /external testing of the alarm system. Participate in internal and regional disaster preparedness drills and internal/external disaster and emergency situation procedures.

QUALIFICATIONS AND REQUIREMENTS:
Education: High School Diploma or Equivalent.

Experience: Medical Office Experience Preferred.

At Virginia Mason Memorial, our vision is to "create healthy communities one person at a time." This means that each member of our award-winning team works to provide our patients, and their families, with the best medical and individual care possible.

Why do we do what we do? As the region's leading health care provider and Yakima's largest employer, we believe that by improving health, we will transform Yakima! We work together to demonstrate our values of Respect, Accountability, Teamwork, Stewardship, and Innovation for everyone who walks through our doors, patients and coworkers alike. Does this sound like the place for you? We would love to hear from you! Come be the best of the best with us!

We offer competitive benefits and compensation, including a generous 401K plan, medical, dental, vision, and life insurance, an employee wellness clinic and leadership development and education.

"Yakima Valley Memorial Hospital provides reasonable accommodations to assist qualified individuals in order to perform the essential duties/requirements their job requires. The description is intended to provide only basic guidelines for meeting job requirements and serves as merely a summary rather than a complete listing of duties. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. This job description does not constitute a contract as employment is at will."

Configurated Hours :
Configuration 8-80 - Overtime accrues when working over 8 hours in a day or 80 hours in a designated 2 week pay period

Contact Information :
Derek Palmer
509-972-5290
DerekPalmer@yvmh.org

Contact Person:
Phone:
Email:
Location: Yakima, WA
Application Method: Online
Base Pay: DOQ

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