Field Service Technician II - OR/CA

Employer: EBARA Technologies

Job Description:
POSITION SUMMARY
Under direct supervision, performs client-site servicing, repair and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking ESSENTIAL FUNCTIONS
• Services equipment and/or products at customer sites or service center to include, all contracted preventative maintenance, unscheduled maintenance, consumable changes, installations and start-ups.
• Ability to interpret operation manuals to determine root cause of tool failures.
• Provides documentation of preventative maintenance, down time, issues and time spent preparing reports for product movement and justification for on-site service. Must show proficiency with using customers system.
• Perform preventive maintenance with little supervision.
• Ordering, expedition and notifying customers or management when replacement of product is necessary.
• Diagnoses mechanical, hardware, software and systems failures using service maintenance checklist and protocols.
• Comply with Finesse training for proper maintenance of parts usage and transactions.
• Complies with EBARA’s safety policies, including participation in and completion of all required safety training.
• Maintains clean and safe working environment compliant with Ebara and customer safety policies.
• Performs other duties as assigned.
POSITION QUALIFICATIONS Competency Statement(s)
• The ability to lift 35 lbs. unassisted from the floor to waist level.
• The ability to read and work from electrical and mechanical schematics and diagrams.
• The ability to perform the identified essential functions of the classification, including the operation of any machinery and/or equipment that is associated with performing the essential functions.


• The ability to adhere to EBARA personnel policies and practices, including the attendance and punctuality requirements.
• The ability to work well under pressure, meet multiple and sometimes competing deadlines, and at all times demonstrate cooperative behavior with colleagues and supervisors. Education
• High School or AS Associate of Science degree in Electronics or completion of accredited basic electronics program or equivalent experience.
Experience
• Preferred: Two (2) to Six (6) years of work related experience, preferably in the semiconductor industry.
• Working knowledge of mechanical skills. Working knowledge of principles of semiconductor and/or vacuum technology.
• Strong Customer Relations skills.
SKILLS & ABILITIES
• Demonstrated ability to troubleshoot down to a component level.
• Working knowledge of computer systems including software packages such as Microsoft Office, Internet Explorer.
• Strong relationship building skills with ability to collaborate and work effectively with internal colleagues and customer.
• Demonstrated teamwork skills. Demonstrated excellent written and oral communication skills.
• Provide verification of good driving record if servicing customer offsite.


The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Contact Person:
Phone:
Email:
Location: Oregon or California
Application Method: https://www.ebaratech.com/about-ebara/hr/
Base Pay: DOQ

Posted on August 23, 2021

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