IT System Administration - Journey (In-Training) - Thurston County - Tumwater, WA

Employer: WSDOT

Job Description:
Washington State Department of Transportation (WSDOT) is the steward of an integrated, multimodal transportation system that helps to ensure people and goods move safely and efficiently throughout the state. In addition to building, maintaining, and operating the state highway system, WSDOT operates the largest ferry system in the nation, manages the world's longest floating bridge, and recently completed the world's widest tunneling project.

The Opportunity
The WSDOT Information Technology Division Enterprise Server Support (ESS) team is currently seeking an IT Systems Administration Journey. This In-Training position can be filled at the Entry or Journey level, depending on qualifications. This position is the Enterprise Senior technician for technical system administration of core, mission-critical, agency-wide Collaboration Services server infrastructure for internal and public-facing corporate and Payment Card Industry (PCI) environments. This position applies advanced technical knowledge to independently administer and consult on enterprise server infrastructure.

Note: This position has an in-training plan that can be filled at either the IT System Administration Entry level or the Journey level. The salaries for each position are:

IT System Administration Entry- $63,912 - $85,992 annually, depending on qualifications.
IT System Administration Journey- $77,544 - $104,292 annually, depending on qualifications.

What to Expect
Among the varied range of responsibilities held within this role, IT Systems Administration will:

Serve as the primary system administrator of enterprise-wide secure file transfer (SFTP) environment used by agency staff, external partners, other agencies, and the public to securely transfer sensitive information.
Provide Application Delivery and Remote Access Services for Citrix XenApp Administration
Installs, configures, and maintains hardware and software required to support enterprise SFTP and Citrix XenApp infrastructure.
Monitor operational security risk levels, applying security updates/patches, and mitigating vulnerabilities to SFTP and Citrix environment.
Monitor and review event logs and server performance (capacity utilization, system efficiency, failure indicators, etc.) to analyze trends, identify problems proactively, and resolve issues.
Use SFTP administrative consoles and SFTP clients to create, test and troubleshoot secure file transfer sites.
Develop and provide training material and best practice instructions for enterprise class secure file transfer services to internal and external customers.
Provide Digital SSL Certificate Administration and Webmaster Support
Administers and supports Microsoft SharePoint Online, Teams, OneDrive, and Azure.

To be considered at the Entry level, the following are required:
Bachelor’s Degree in Computer Science or related Field. Additional full-time Information Technology work/experience can be substituted for college at a ratio of 1:1, experience: education years.
Three (3) years of experience supporting the operation of enterprise-level server infrastructure including Windows Operating Systems
Working knowledge and experience with at least 3 of the 6 specialty areas: SFTP, Microsoft Office 365, Microsoft Azure, Citrix, Vendor Management/purchasing of IT goods and services.

To be considered at the Journey level, the following are required:
Bachelor’s Degree in Computer Science or related Field. Additional full-time Information Technology work/experience can be substituted for college at a ratio of 1:1, experience: education years.
Four (4) years of experience supporting the operation of enterprise-level SFTP services.
Three (3) years of experience supporting the operation of enterprise-level Microsoft Office 365 products and/or Microsoft Azure.
Three (3) years of experience supporting the operation of enterprise-level Citrix XenApp secure remote access services.

Important Notes
Due to the COVID-19 restrictions, this position will be remote in a telework capacity full-time. Once the restrictions are lifted, WSDOT supports a flexible work schedule with partial telework opportunities, depending on business needs and prior supervisor approval.

Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle.
Paid Leave – In addition to 11 paid holidays, full-time employees earn a minimum 14 paid vacation days per year!
Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.

Check out this video to learn more: Why WSDOT?

How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.
To be considered for this opportunity, please include the following with your online application: An attached Resume outlining (in reverse chronological order) your experience to date.
An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
Contact details for a minimum three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment.

Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in, or create an account. This step is required in order to submit an application to this opportunity.

WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.

WSDOT does not use the E-Verify system. For more information, please visit

Contact us
For inquiries about this posting, you may contact the assigned Recruiter, Amanda Strebeck, at . Please be sure to reference IT System Administration Journey In-Training 01388e in the subject line.

Contact Person:
Location: Thurston County - Tumwater, WA
Application Method: Online
Base Pay: $63,912.00 - $104,292.00 Annually

Posted on July 15, 2021

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