Customer Service Representative - Fife, WA

Employer: Continuant

Job Description:
At Continuant, we are passionate about people and their experience. We believe that our customers deserve a service provider that cares as much about their business as they do. This transcends into our company culture. We know that when our employees thrive, our customers do too so come join the Continuant family and create an established career in the technology industry!

Who We Are:

We are not your typical Call Center. We are passionate about creating an excellent customer experience, we love our customers and they are awesome. We thrive in an environment that is fun and encourages open communication. We cheer each other on and we love to win together.
We are always evolving. Technology is the future. Here, you will gain knowledge that will positively impact your career.
We LOVE seeing our employees grow. This may be the busiest and most challenging position you’ve ever had, but we invest a lot in our employees and our priority is always to promote from within, opportunity is endless if you’re willing to put the work in.

Who You Are:

Outgoing – you love people and can start a conversation with anyone, anywhere
Motivated by building relationships with your coworkers and customers
A wizard with words and you can write an email to prove it
You keep things positive and are an expert in silver linings
You’re intellectually curious
Focused, reliable and responsible
You’re not afraid of a challenge, in fact, you dig them

What You’ll be Doing:

Effectively represent the Continuant brand by providing exceptional customer experiences
Cultivate and maintain relationships with customers
Professionally and efficiently process all customer communication
Interface with technical resources to resolve customer issues
Proactively seek solutions to meet our customer needs
Partner with internal and external resources to ensure customer expectations are met or exceeded
Maintain positive and professional attitude while working under pressure or against deadlines

Starting Salary:

$2,500 per month
Salary review after successful completion of 6-month performance probation

Medical ($0 Premium), Dental, Vision Benefits
Fitness Fund Reimbursement Program for gym memberships and massages
Matching 401(K) Program with 100% match
2 Weeks Paid Time Off; 8 Paid Holidays
Gym, Massage, Pickle ball Court, Chiropractor, and Nutritionist On-Site

Contact Person: Amanda Davenport
Phone: 2533044341
Location: Fife, WA
Application Method: Email
Base Pay: $2,500 per month

Posted on June 29, 2021

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