Do you have that ideal mix of strong technical expertise and an outgoing, friendly customer service focus? Want the work you do to make a difference every day? Do our values of safety, integrity, teamwork, adaptability and accountability resonate with you? If so, come join us at Agri-Service!
Agri-Service and its employees are dedicated to the success of agriculture in America. We are your friends, your family, your community and your support system. We continually strive to provide an unparalleled customer experience, investing in our people and our business to successfully serve the caretakers of the land--one farmer, one neighbor, one community at a time.
We're dedicated to a friendly, collaborative, team culture that encourages learning and growth in a fast paced, busy environment.
Location: Pasco, WA
Reports to: IT Manager
The Systems Administrator supports the technological resources of the company by focusing on software and network related issues, inquiries and projects. The employee works in collaboration with the IT Manager.
Essential Functions, Duties & Responsibilities:
•Analyze system logs, and identify potential issues with network and computer systems
•Perform routine audits of network and computer systems and software
•Apply operating system updates, patches and configuration
•Install applicable software on new and existing hardware
•Add, remove or update user account information, reset passwords, etc.
•Answer technical queries and assist users
•Responsible for network and computer security
•Responsible for network and computer system performance tuning
•Troubleshoot any software and network related problems
•Troubleshoot cellphone and tablet issues
•Serve as IT liaison between company, manufacturers, and tech services
•Order, setup and distribute company cellphones and tablets
•Program and support company phone system
•Recommend technological upgrades
•Lead department projects as needed
•Learn and support business applications
•Train users on the proper use of software
•Manage inventory for software components
•Maintain accurate documentation of system installations, configurations and upgrades
•Assist with Office 365 software issues
•Troubleshoot Microsoft operating systems, the Office suite, and other corporate software
•Complete other job-related functions as needed
•Configure and maintain monitoring software
•Performs other duties as assigned
Knowledge, Skills, and Abilities:
•Outgoing, friendly personality with superior communication and customer service skills
•Knowledge and experience with Mac and Windows operating systems Knowledge and experience with Active Directory
•Knowledge and experience with mobile devices
•Knowledge and experience with Microsoft Exchange
•Knowledge and experience with Office 365
•Knowledge and experience with Azure
•Knowledge and experience with Hyper-V
•Working knowledge of Power BI is a plus
•Strong problem-solving skills
•Strong project management skills
•Ability to organize work, prioritize tasks and multi-task.
Education and Experience:
•Associates degree in IT, technology, and/or business OR equivalent previous experience
•Must be able to communicate effectively in English (speak, read, write, comprehend)
•Must be willing to complete role specific training as requested by management
Physical Demands and Working Conditions:
•Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning and twisting
•Must be able to frequently lift and/or move up to 50 pounds
•Must be able to meet all safety requirements for applicable safety policies
We are proud to be one of the largest AGCO dealerships in North America! We sell, service and provide parts for our hardworking farmer customers' agriculture equipment needs including Fendt, Massey Ferguson, Challenger, Hesston and many additional lines.
We've been a successful business since 1990 and over the years have grown in geographic footprint, people, products and brands. We highly appreciate our valuable employees knowing they make us the great company that we are as we continue to build on our foundation of strong, dedicated, reliable service.
We proudly represent our core values of Safety, Integrity, Teamwork and Challenge and offer training, development and growth opportunities.
We are dedicated to the success of agriculture in America. We are friends, family, community and support system to the caretakers of the land--one farmer, one neighbor, one community at a time.
We are growing and want you to grow with us!
Keywords: IT, Information Technology, Tech, Systems Administrator, Network Administrator, farming, agriculture, ag.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
Reasonable accommodation requests for persons with disability may be submitted by email or U.S. Mail. If you require reasonable accommodation during any part of the hiring process, please submit requests to firstname.lastname@example.org or mail to:
Attn: VP, Human Resources
300 Agri-Service Way
Kimberly, ID 83341
Location: Pasco, WA
Base Pay: DOQ