Service Technician - Eastern WA

Employer: Interwest Technology Systems Inc.

Job Description:
Interwest Technology Systems Inc.
2027 Snyder St.
Richland, WA 99354
www.interwestinc.com

POSITION/OPPORTUNITY: PBX / KEY SYSTEM/ AND CABLING SERVICE TECHNICIAN (EASTERN WASHINGTON)

Interwest Technology Systems, an established Communications / Low Voltage Service firm has opening(s) for full-time experienced PBX/Key System Service Technicians to join our team. This position is responsible for small network cabling projects, installing, programming, and servicing a variety of PBX or Key telephone systems along with peripheral equipment in compliance with manufacturers and industry standards.

QUALIFICATIONS AND RESPONSIBILITIES:

 Technician must possess experience with installing, programming, and testing of installed systems and resolving system issues.
 Experience with interfacing IP systems and platform programming.
 Troubleshoot and service existing systems from a service standpoint.
 Capable of installing system cabling, cross connecting, and trouble shoot cabling issues.
 Maintain accurate inventory of equipment, product, systems licenses, records, and files.
 Balance multiple projects, and service calls.
 Ability to perform effectively as part of a team.
 Write, read, and communicate clearly and professionally with customers and staff.
 Read and understand the requirements of system specifications and customer requirements.
 Thorough understanding of the commercial telecommunications industry and systems.
 Competent knowledge in industry standards, practices, and NEC codes as related to installations.
 Ability to perform work on folding – 12’, extension ladders – 20’, and lifts up to 40’.
 Build Customer relationships

KNOWLEDGE:
Certifications, verifiable experience, or certified training/education with the following manufactured systems a plus:

 NEC
 Toshiba
 Mitel
 Avaya
 Nortel
 Bogen
 Valcom
 Aiphone Intecom & Paging Systems
 Other Phone Systems as required

ADDITIONAL REQUIREMENTS:
 Possess a current driver’s license and satisfactory driving record.
 Pass Pre-employment background, motor vehicle records, & screening required.

This position(s) will be filled immediately.

Contact Person: Kevin Newell
Phone: 509-371-1600
Email: kevinn@interwestinc.com
Location: Eastern WA
Application Method: Email
Base Pay: DOQ

Posted on April 22, 2021

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