Bilingual Office Assistant 3 - Yakima, WA - Job#21-004

Employer: Yakima Valley College

Job Description:
Yakima Valley College is accepting applications for one full-time Bilingual Office Assistant 3 in the Workforce Education - Dental Hygiene Program. This is a full-time, non-permanent, classified position; beginning salary is $2,874.90 per month for 40 hours per week. This is a non-eligible benefits position.

This position is open until filled and has an anticipated end date of June 30, 2021.

Reporting to the Director – Workforce Education, the Bilingual Office Assistant 3 performs a variety of complex clerical and receptionist tasks such as answering/transferring the telephone, answering questions from students, faculty, and the public. In addition, this positions performs fiscally related tasks using manual and/or computerized systems, which involves receiving distributing transferring, and accounting for funds such as distribution of monies owed or advanced; receipt of payments by cash, checks, or credit cards; and maintenance of internal external cash flow records. Will provide specialized clerical/technical duties in support of the Dental Hygiene Program and Dental Hygiene Clinic.

Work under guidance of the Dental Hygiene Coordinator and as a team member collaborate with the department faculty, staff, administrators, patients and community; and perform other duties as assigned. Additionally, we are seeking a candidate who demonstrates a strong promise as a contributing member of the Workforce Education Division.

This position requires accountability, dependability, engagement and ability to concentrate for extended periods, work with multiple interruptions, and multitask. The Bilingual Office Assistant 3 will practice the Health Insurance Portability and Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA). Duties are performed in an office environment. Long periods of computer work may be necessary to complete assignments. Occasional lifting of items up to 25 lbs. may be required.
Essential Tasks
Bilingual Responsibilities

Use verbal and written interpreting Spanish skills to aid Spanish-speaking students/patients and visitors as warranted
Program Office Responsibilities
Serve as the first point of contact for the DH office using appropriate etiquette for receiving, assisting, and referring members of the public, students, etc
Schedule appointments for screening patients including additional patient services
Provide accurate written and verbal information in response to inquiries from colleagues, students, and the public or refer inquires to informed individuals
Assist with program walk-throughs as requested
Monitor, receive and maintain clinical inventory and order supplies
Use a multi-line phone system to answer, respond to inquiries, and transfer telephone calls
Resolve customer/patient concerns and respond to student/patient inquiries regarding DH program
Accurately perform complex word processing to include but not limited to merging and sorting, spreadsheets, and database files, uploading/downloading, and accessibility standards
Accurately keep confidential records, with attention to detail and proof reading of documents
Make and record daily patient deposits within the institution
Attend division/program monthly meetings upon request from DH Coordinator, or administration
May work occasional evenings and/or weekends
May support other Professional Technical programs as other duties assigned
Cashier Duties
Receive cash, checks and/or credit cards in payment for patient fees
Issue computerized or manual receipts for payments received by cash, checks, or credit cards
Maintain records of funds received, distributed, and transferred
Balance records at the end of the workday
Prepare reports of cash receipts and disposition reports
Perform tasks requiring the use of basic arithmetic such as addition, subtraction, multiplication, and division
Complete deposit slips for patient transactions
Other: Perform other duties as assigned


Work collaboratively with a diverse faculty, staff, students, public and community partners to create a positive work environment
Interpret and implement rules/regulations
Work independently and meet deadlines as necessary
Occasionally work evenings or weekends
Communicate information clearly, concisely, and logically both in writing and orally
Read and comprehend advanced instructions, operating manuals, correspondences and memos (English/Spanish)
Ability to quickly learn new software applications (i.e., Microsoft Office Applications)
Regulations, rules, policies, procedures, processes, materials, or equipment applicable to the institution and department
High school diploma or GED, AND
Two years of full-time clerical experience, OR equivalent education/experience in a dental office
Bilingual/biliterate: English/Spanish
An earned Associate degree from a regionally accredited institution
Possess reliable personal transportation
Experience in dental billing (posting and submitting claims)
Experience working in a busy office environment and working well under pressure
Supplemental Information

Application Instructions:
To apply for this position you MUST submit a complete YVC Online Employment Application, and include the following REQUIRED attachments:

A cover letter describing how you meet the qualifications of this position (a generic cover letter will not be accepted)
A current resume ( a resume will not substitute for the "work experience" section of the online application)
Three (3) professional references (personal references do not count as professional)
Unofficial transcripts for confirmation of degree (if minimum qualifications require a degree). The successful candidate will be required to submit official transcripts at time of hire
Certifications/Credentials as required for fulfillment of the minimum qualifications
Please note: Failure to follow the above application instructions will lead to disqualification. Please do not include any attachments other than the ones requested above. E-mailed documents will not be accepted after the closing of the recruitment or in lieu of attaching your documents to the online application.

Employment Information:
The salary amount above reflects a 5% premium for bilingual duties.

This position is open until filled. Applications will be reviewed until the position is filled.

Those applicants invited to interview may be required to complete a skills test.

Candidates will be subject to a Criminal History Background Check as a condition for consideration of employment.

"In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire."

Yakima Valley College does not discriminate against any person on the basis of race, color, national origin, disability, sex, genetic information, or age in admission, treatment, or participation in its programs, services and activities, or in employment. All inquiries regarding compliance should be directed to the Director of Human Resource Services, YVC, South 16th Ave. & Nob Hill Blvd., Yakima, WA 98902; or call 509.574.4670. Click here for the full non-discrimination statement.

Applicants with disabilities who require assistance with the recruitment process will be accommodated to the extent reasonably possible.

All positions are subject to funding

Contact Person:
Location: Yakima, WA
Application Method: Online
Base Pay: $2,874.90 Monthly

Posted on April 05, 2021

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