IS-Helpdesk Support I - The Dallas, OR

Employer: Mid-Columbia Medical Center

Job Description:
MCMC is seeking a Help-desk Support I to join their Information Systems team!



This is a full time position and is eligible for a comprehensive benefits and time off package.

Responsibilities
Help Desk Phone Support position is responsible for facilitating technology requests from various customers via telephone and in person. In addition, this position supports Help Desk staff with data entry projects, basic hardware and software troubleshooting. This position will assist Information Systems staff members when needed. This job is not a remote worked position. Employee is expected to be on site, in the office to perform daily duties.

Qualifications
Education:

High School education or equivalent
Licensure:

Current Driver License and reliable transportation required


Experience:

One-year office experience, preferably in a help desk or technical support environment
Skills/Knowledge/Abilities:

Demonstrated verbal and written communication skills
Ability to efficiently handle multiple problems/tasks simultaneously
Demonstrated interpersonal skills to effectively work with IS staff, clinical staff, customers, and vendors
Dedication to customer service and satisfaction

Contact Person:
Phone:
Email:
Location: The Dallas, OR
Application Method:
Base Pay: $15.54 per hr

Posted on February 01, 2021

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