Employer: Community Health of Central Washington
Assists providers and nurses by preparing patients for appointments, setting up for and assisting with
procedures, preparing rooms, equipment and instruments for the next patient, administering
immunizations and performing clerical assignments within scope of licensure.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
1. Assists providers and nursing team by preparing patients for their appointments following established
protocols to include:
a. Rooms patients in a warm and friendly manner, obtains and records vital signs and updates
patient records, including meaningful use data.
b. Identifies, draws up, administers and records appropriate immunizations.
c. Places and reads Tuberculosis skin tests.
d. Administers medications/treatments per provider’s orders within scope of licensure.
e. Sets up for, performs and/or assists with tests/procedures within scope of licensure.
f. Performs CLIA waived lab testing.
g. Orders imaging and labs as instructed by provider. Notifies patient of results as requested by
h. Cleans and dresses wounds, as instructed by provider.
i. Assists with transfers, transports, and ambulation of patients.
j. Assists patients with completion of forms.
k. Provides patient education, as instructed by provider or RN.
l. Performs clerical tasks.
m. Completes autoclaving.
n. Maintains and stocks exam rooms and completes daily cleaning log.
o. Maintains and records vaccine refrigerator and freezer temperature log.
p. May order clinic supplies and medications, as needed.
2. Demonstrates medical knowledge by completing established protocols.
a. Maintains licensure and required continuing education.
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b. Performs medication refills per protocol.
c. Demonstrates proper use of EMR.
3. Participates in PCMH, Quality Assurance, Quality Improvement and Risk Management per protocol.
a. Performs Quality Control Checks, follows infection control and Bloodborne pathogen
standards, and reporting requirements.
b. Completes on-line education modules, as required.
4. Optimizes use of time by efficiently and effectively using resources to identify barriers and balance
priorities. Efficiently utilizes tools, resources, techniques and/or systems to organize tasks. Balances
multiple priorities simultaneously assuring the timely and accurate completion of each task while
maintaining quality standards.
5. May include vaccine coordinator duties of:
a. Monthly reporting to Department of Health.
b. Recording and monitoring of temperatures.
c. Meet with VFC Coordinator for yearly audit.
d. Renew annual provider agreement.
e. Ordering and maintaining vaccine inventory and monthly vaccine count.
To perform the job successfully, the following competencies should be demonstrated.
Attendance/Punctuality - Is consistently at work and on time, as established; ensures work
responsibilities are covered when absent; arrives at meetings and appointments on time.
CHCW Culture - Treats people with respect; keeps commitments; inspires the trust of others; works
with integrity and principles; upholds organizational values; follows policies and procedures; supports
organization's goals and values; shows respect and sensitivity for cultural differences; follows
instructions; responds to management direction; takes responsibility for own actions; keeps
commitments; commits to long hours of work when necessary to reach goals; completes tasks on time
or notifies appropriate person with an alternate plan; asks for and offers help when needed.
Communications - Speaks clearly and persuasively in positive or negative situations; listens and gets
clarification; responds well to questions; demonstrates group presentation skills; participates in
meetings; writes clearly and informatively; edits work for spelling and grammar; keeps others adequately
informed; selects and uses appropriate communication methods.
Customer Service for Internal and External Customers/Patients - Manages difficult or emotional
customer/patient situations; responds promptly to customer/patient needs; solicits customer/patient
feedback to improve service ; responds to requests for service and assistance; meets commitments.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply
new skills; keeps abreast of current developments; requires minimal supervision; displays understanding
of how job relates to others; maintains confidentiality per policy and regulations; fluent in Microsoft Office
programs, including Word, Excel, PowerPoint and Outlook and job related software and computers;
uses resources effectively; pursues training and development opportunities; adapts to new technologies;
keeps technical skills up to date.
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Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes
information skillfully; develops alternative solutions; works well in group problem solving situations; uses
reason even when dealing with emotional topics; adapts to changes in the work environment; changes
approach or method to best fit the situation.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional
resources; sets goals and objectives; develops realistic action plans.
Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and
thoroughness; applies feedback to improve performance; monitors own work to ensure quality.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond
guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Teamwork - Exhibits objectivity and openness to others' views; gives and welcomes feedback;
establishes and maintains effective relations; exhibits tact and consideration; offers assistance and
support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
Education and/or Experience
High School Diploma or general education degree (GED) and completion of accredited Medical
Assisting Program. One-year related experience and/or training is preferred.
Certificates, Licenses, Registrations
WA State Medical Assistant Certified or Interim License or enrolled in CHCW medical apprenticeship
Select positions require bilingual in Spanish/English. Bilingual test must be passed at the level required
for these positions.
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle,
or feel and talk or hear. The employee is frequently required to stand; walk and reach with hands and
arms. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by
this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability
to adjust focus.
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The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to fumes or airborne
particles. The noise level in the work environment is usually moderate.
Base Pay: DOQ